<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 TRANSITIONAL//EN">
<HTML>
<HEAD>
<META HTTP-EQUIV="Content-Type" CONTENT="text/html; CHARSET=UTF-8">
<META NAME="GENERATOR" CONTENT="GtkHTML/3.10.1">
</HEAD>
<BODY>
The only error I get is:<BR>
<BR>
Use of uninitialized value in string ne at /opt/rt3/lib/RT/Interface/Web.pm line 1468. (/opt/rt3/lib/RT/Interface/Web.pm:1468)<BR>
<BR>
<BR>
On Mon, 2006-08-28 at 07:18 -0400, Bob Farrell wrote:<BR>
<BLOCKQUOTE TYPE=CITE>
<FONT COLOR="#000000">I have a symptom whereas some test tickets I did keep reappearing in the Q's.</FONT><BR>
<FONT COLOR="#000000">I take ownership, resolve them, then they reappear as new tickets owned by Nobody, approximately one hour later. The cycle keeps repeating and over time, these 6 tickets grow to a large number of tickets.</FONT><BR>
<FONT COLOR="#000000">This also seems to have an adverse effect on the box, because I get a bunch of SQL errors, ( My SQL Server has gone away, and then only if I restart Apache (2) using mod_perl2, the box calms down and runs a few hours, then the cycle repeats.</FONT><BR>
<BR>
<FONT COLOR="#000000">I have flushed the mason cache, and do not know why these tickets keep reappearing.</FONT><BR>
<BR>
<FONT COLOR="#000000">Any assistance would be appreciated.</FONT><BR>
<BR>
<FONT COLOR="#000000">Bob </FONT>
<PRE>
<FONT COLOR="#000000">_______________________________________________</FONT>
<FONT COLOR="#000000"><A HREF="http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users">http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users</A></FONT>
<FONT COLOR="#000000">Community help: <A HREF="http://wiki.bestpractical.com">http://wiki.bestpractical.com</A></FONT>
<FONT COLOR="#000000">Commercial support: <A HREF="mailto:sales@bestpractical.com">sales@bestpractical.com</A></FONT>
<FONT COLOR="#000000">Discover RT's hidden secrets with RT Essentials from O'Reilly Media. </FONT>
<FONT COLOR="#000000">Buy a copy at <A HREF="http://rtbook.bestpractical.com">http://rtbook.bestpractical.com</A></FONT>
</PRE>
</BLOCKQUOTE>
</BODY>
</HTML>