<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 3.2//EN">
<HTML>
<HEAD>
<META HTTP-EQUIV="Content-Type" CONTENT="text/html; charset=us-ascii">
<META NAME="Generator" CONTENT="MS Exchange Server version 6.5.7650.5">
<TITLE>[rt-users] Re: Labelled Priority Patch doesn't work with 3.6x</TITLE>
</HEAD>
<BODY>
<!-- Converted from text/rtf format -->
<P DIR=LTR><SPAN LANG="en-us"></SPAN><SPAN LANG="en-us"><FONT COLOR="#0000FF" SIZE=2 FACE="Comic Sans MS">Looks like I spoke too soon!</FONT></SPAN><SPAN LANG="en-us"></SPAN><SPAN LANG="en-us"> <FONT COLOR="#0000FF" SIZE=2 FACE="Comic Sans MS"></FONT></SPAN><SPAN LANG="en-us"></SPAN><SPAN LANG="en-us"> </SPAN></P>
<P DIR=LTR><SPAN LANG="en-us"></SPAN><SPAN LANG="en-us"><FONT COLOR="#0000FF" SIZE=2 FACE="Comic Sans MS">I think it is simply an issue of changing the case on “name” to “Name” in local/html/Ticket/Elements/EditBasics (lines 89 and 98?):</FONT></SPAN></P>
<P DIR=LTR><SPAN LANG="en-us"></SPAN><SPAN LANG="en-us"><FONT COLOR="#0000FF" SIZE=2 FACE="Comic Sans MS"> % if ($RT::PriorityType) {</FONT></SPAN></P>
<P DIR=LTR><SPAN LANG="en-us"><FONT COLOR="#0000FF" SIZE=2 FACE="Comic Sans MS">- <td class="value"><&/Elements/SelectPriority, name=>"Priority", default=>$TicketObj->Priority &></td></FONT></SPAN></P>
<P DIR=LTR><SPAN LANG="en-us"><FONT COLOR="#0000FF" SIZE=2 FACE="Comic Sans MS">+ <td class="value"><&/Elements/SelectPriority, Name => "Priority", default=>$TicketObj->Priority &></td></FONT></SPAN></P>
<P DIR=LTR><SPAN LANG="en-us"><FONT COLOR="#0000FF" SIZE=2 FACE="Comic Sans MS"> % } else {</FONT></SPAN></P>
<P DIR=LTR><SPAN LANG="en-us"><FONT COLOR="#0000FF" SIZE=2 FACE="Comic Sans MS"> % if ($RT::PriorityType) {</FONT></SPAN></P>
<P DIR=LTR><SPAN LANG="en-us"><FONT COLOR="#0000FF" SIZE=2 FACE="Comic Sans MS">- <td class="value"><&/Elements/SelectPriority, name=>"FinalPriority", default=>$TicketObj->FinalPriority &></td></FONT></SPAN></P>
<P DIR=LTR><SPAN LANG="en-us"><FONT COLOR="#0000FF" SIZE=2 FACE="Comic Sans MS">+ <td class="value"><&/Elements/SelectPriority, Name => "FinalPriority", default=>$TicketObj->FinalPriority &></td></FONT></SPAN></P>
<P DIR=LTR><SPAN LANG="en-us"><FONT COLOR="#0000FF" SIZE=2 FACE="Comic Sans MS"> % } else {</FONT></SPAN></P>
<P DIR=LTR><SPAN LANG="en-us"></SPAN><SPAN LANG="en-us"></SPAN></P>
<P DIR=LTR><SPAN LANG="en-us"><FONT COLOR="#0000FF" SIZE=2 FACE="Comic Sans MS">Thanks,</FONT></SPAN></P>
<P DIR=LTR><SPAN LANG="en-us"><FONT COLOR="#0000FF" SIZE=2 FACE="Comic Sans MS">Brent Parish</FONT></SPAN></P>
<P DIR=LTR><SPAN LANG="en-us"></SPAN><SPAN LANG="en-us"></SPAN></P>
<HR><Font face=arial size=2 color=black><I>
IMPORTANT: The contents are intended for the named recipient(s) only and may contain information that is
PRIVILEGED and/or CONFIDENTIAL.
If you have received this email in error, please destroy all copies of this message and it's attachments and
then notify the system manager or the sender immediately. Do not disclose the contents to anyone or make
copies thereof.<BR>
</I><B>*** eSafe scanned this email for viruses, vandals, and malicious content. ***</B>
</font><HR>
</BODY>
</HTML>