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<DIV><SPAN class=363051107-06092006><FONT face="Courier New" color=#800000 
size=2>when we open some tickets on RT 3.6.0 (plan to upgrade to 3.6.1 when i 
can) the httpd process uses 100% CPU and never stops.</FONT></SPAN></DIV>
<DIV><SPAN class=363051107-06092006><FONT face="Courier New" color=#800000 
size=2></FONT></SPAN> </DIV>
<DIV><SPAN class=363051107-06092006><FONT face="Courier New" color=#800000 
size=2>here's what top looks like with two requests to open the same 
ticket:</FONT></SPAN></DIV>
<DIV><SPAN class=363051107-06092006><FONT face="Courier New" color=#800000 
size=2></FONT></SPAN> </DIV>
<DIV><SPAN class=363051107-06092006><FONT face="Courier New" color=#800000 
size=2>  PID USER      PR  NI  
VIRT  RES  SHR S %CPU %MEM    TIME+  
COMMAND<BR>17556 httpdnin  25   0  423m 406m 2760 R 99.9 
26.8   8:20.84 httpd<BR>20343 httpdnin  25   0  
391m 372m 2624 R 99.6 24.6   2:51.43 httpd<BR>20429 
root      16   0  1968 1108  828 
R  0.3  0.1   0:00.04 top</FONT></SPAN></DIV>
<DIV><SPAN class=363051107-06092006><FONT face="Courier New" color=#800000 
size=2>...</FONT></SPAN></DIV>
<DIV><SPAN class=363051107-06092006><FONT face="Courier New" color=#800000 
size=2></FONT></SPAN> </DIV>
<DIV><SPAN class=363051107-06092006><FONT face="Courier New" color=#800000 
size=2>here's the mysql process list:</FONT></SPAN></DIV>
<DIV><SPAN class=363051107-06092006><FONT face="Courier New" color=#800000 
size=2></FONT></SPAN> </DIV>
<DIV><SPAN class=363051107-06092006><FONT face="Courier New" color=#800000 
size=2>|   3 | rt_nintek | localhost | rt_nintek | Query   
|  290 | User lock | SELECT 
GET_LOCK('Apache-Session-8dc6987e94c140bf84fb5fe379594613', 3600) 
|<BR>|   5 | rt_nintek | localhost | rt_nintek | Query   
|  280 | User lock | SELECT 
GET_LOCK('Apache-Session-8dc6987e94c140bf84fb5fe379594613', 3600) 
|<BR>|   6 | rt_nintek | localhost | rt_nintek | Query   
|  290 | User lock | SELECT 
GET_LOCK('Apache-Session-8dc6987e94c140bf84fb5fe379594613', 3600) 
|<BR>|   7 | rt_nintek | localhost | rt_nintek | Query   
|  203 | User lock | SELECT 
GET_LOCK('Apache-Session-db0718c787b8a257d22087a9a99fb51a', 3600) 
|<BR>|   8 | rt_nintek | localhost | rt_nintek | Sleep   
|  193 |           | 
NULL                                                                     
|<BR>|   9 | rt_nintek | localhost | rt_nintek | Query   
|  379 | User lock | SELECT 
GET_LOCK('Apache-Session-8dc6987e94c140bf84fb5fe379594613', 3600) |<BR>|  
10 | rt_nintek | localhost | rt_nintek | Query   |  413 | User 
lock | SELECT GET_LOCK('Apache-Session-8dc6987e94c140bf84fb5fe379594613', 3600) 
|<BR>|  11 | rt_nintek | localhost | rt_nintek | Sleep   |  
193 |           | 
NULL                                                                     
|<BR>|  13 | rt_nintek | localhost | rt_nintek | Query   |  
203 | User lock | SELECT 
GET_LOCK('Apache-Session-db0718c787b8a257d22087a9a99fb51a', 3600) |<BR>| 399 | 
rt_nintek | localhost | rt_nintek | Query   |  236 | User lock | 
SELECT GET_LOCK('Apache-Session-8dc6987e94c140bf84fb5fe379594613', 3600) |<BR>| 
400 | rt_nintek | localhost | rt_nintek | Query   |  234 | User 
lock | SELECT GET_LOCK('Apache-Session-8dc6987e94c140bf84fb5fe379594613', 3600) 
|<BR>| 401 | rt_nintek | localhost | rt_nintek | Query   |  230 | 
User lock | SELECT GET_LOCK('Apache-Session-8dc6987e94c140bf84fb5fe379594613', 
3600) |<BR>| 402 | rt_nintek | localhost | rt_nintek | Query   |  
203 | User lock | SELECT 
GET_LOCK('Apache-Session-db0718c787b8a257d22087a9a99fb51a', 3600) |<BR>| 403 | 
rt_nintek | localhost | rt_nintek | Sleep   |    2 
|           | 
NULL                                                                     
|<BR>| 411 | rt_nintek | localhost | rt_nintek | Sleep   |  127 
|           | 
NULL                                                                     
|<BR>| 413 | rt_nintek | localhost | rt_nintek | Sleep   |  127 
|           | 
NULL                                                                     
|<BR>| 415 | rt_nintek | localhost | rt_nintek | Sleep   |   
47 |           | 
NULL                                                                     
|<BR>| 416 | rt_nintek | localhost | rt_nintek | Sleep   
|    0 
|           | 
NULL                                                                     
|<BR>| 417 | rt_nintek | localhost | rt_nintek | Sleep   
|    1 
|           | 
NULL                                                                     
|<BR>| 418 | rt_nintek | localhost | rt_nintek | Sleep   
|    1 
|           | 
NULL                                                                     
|<BR></FONT></DIV>
<DIV><SPAN class=363051107-06092006></SPAN><FONT face="Courier New" 
color=#800000 size=2>h<SPAN class=363051107-06092006>elp!</SPAN></FONT></DIV>
<DIV><FONT face="Courier New" color=#800000 size=2><SPAN 
class=363051107-06092006></SPAN></FONT> </DIV>
<DIV><FONT face="Courier New" color=#800000 size=2><SPAN 
class=363051107-06092006>it's at the point now where i have a script that runs 
every minute killing httpd processes that have been running for a long time with 
high cpu usage.</SPAN></DIV>
<DIV><BR></DIV></FONT></SPAN>
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<DIV class=Section1 align=left>
<P class=MsoNormal><SPAN class=GramE><SPAN 
style="FONT-SIZE: 10pt; COLOR: gray; FONT-FAMILY: 'Courier New'">[ 
byron</SPAN></SPAN><SPAN 
style="FONT-SIZE: 10pt; COLOR: gray; FONT-FAMILY: 'Courier New'"> <SPAN 
class=SpellE>jones</SPAN><BR>[ zoom <SPAN 
class=SpellE>itg</SPAN>                 
"In 3010, the potatoes triumphed"<BR>[ phone +61 8 9389 
5235                     
   - N. <SPAN class=SpellE>Gertler</SPAN><BR 
style="mso-special-character: line-break"><BR 
style="mso-special-character: line-break"><?xml:namespace prefix = o ns = 
"urn:schemas-microsoft-com:office:office" /><o:p></o:p></SPAN></P></DIV>
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