<div style="margin-bottom: 0in; page-break-before: always;" lang="en-US"> <font color="#000000"><font size="3">Hi,</font></font></div> <div style="margin-bottom: 0in;" lang="en-US"><font color="#000000"> <font size="3">I follow the document which is available on <a href="http://wiki.bestpractical.com/index.cgi?DebianStableInstallGuide">http://wiki.bestpractical.com/index.cgi?DebianStableInstallGuide</a></font></font></div> <div style="margin-bottom: 0in;"><span lang="en-US"><font size="3"><font color="#000000">I edit the </font></font></span>Edit <strong>/usr/local/rt3/etc/RT_SiteConfig.pm</strong>: <span lang="en-US"><font size="3"><font color="#000000">file and make following entries</font></font></span></div> <div style="margin-bottom: 0in;" lang="en-US"><font color="#000000"><font size="3">Set($rtname, 'rt.eai.india.campuseai.org');</font></font></div> <div style="margin-bottom: 0in;" lang="en-US"><font color="#000000"><font
size="3">Set($Organization , "eai.india.campuseai.org");</font></font></div> <div style="margin-bottom: 0in;" lang="en-US"><font color="#000000"><font size="3">Set($MinimumPasswordLength , "8");</font></font></div> <div style="margin-bottom: 0in;" lang="en-US"><font color="#000000"><font size="3">Set($Timezone , 'Europe/Foo');</font></font></div> <div style="margin-bottom: 0in;" lang="en-US"><font color="#000000"><font size="3">Set($DatabaseType , 'mysql');</font></font></div> <div style="margin-bottom: 0in;" lang="en-US"><font color="#000000"><font size="3">Set($DatabasePassword , 'rt_pass');</font></font></div> <div style="margin-bottom: 0in;" lang="en-US"><font color="#000000"><font size="3">Set($MaxAttachmentSize , 50000000);</font></font></div> <div style="margin-bottom: 0in;" lang="en-US"><font color="#000000"><font size="3">Set($CorrespondAddress , 'RT_CorrespondAddressNotSet');</font></font></div> <div style="margin-bottom: 0in;"
lang="en-US"><font color="#000000"><font size="3">Set($CommentAddress , 'RT_CommentAddressNotSet');</font></font></div> <div style="margin-bottom: 0in;" lang="en-US"><font color="#000000"><font size="3">Set($WebBaseURL , 'https://rt.eai.india.campuseai.org');</font></font></div> <div style="margin-bottom: 0in;" lang="en-US"><font color="#000000"><font size="3">Set($WebPath , '/rt');</font></font></div> <div style="margin-bottom: 0in;" lang="en-US"><font color="#000000"><font size="3">#Set($WebDefaultStylesheet, '3.4-compat');</font></font></div> <div style="margin-bottom: 0in;" lang="en-US"><font color="#000000"><font size="3">Set($WebDefaultStylesheet, '3.5-default');</font></font></div> <div style="margin-bottom: 0in;" lang="en-US"><font color="#000000"><font size="3">1;</font></font></div> <div style="margin-bottom: 0in;" lang="en-US"><br> </div> <div style="margin-bottom: 0in;" lang="en-US"><font color="#000000"><font size="3">where
</font></font> </div> <div style="margin-bottom: 0in;" lang="en-US"><font color="#000000"><font size="3"><span style="font-weight: bold;">eai</span> is the host name of the server where i m configuring RT and <span style="font-weight: bold;">eai.india.campuseai.org </span>is the fqdn of this server.</font></font></div> <div style="margin-bottom: 0in;" lang="en-US"><br> </div> <div style="margin-bottom: 0in;"><span lang="en-US"><font size="3"><font color="#000000">And following entries i made in the </font></font></span><strong>/etc/apache-ssl/httpd.conf</strong>: </div> <div style="margin-bottom: 0in;" lang="en-US"><br> </div> <div style="margin-bottom: 0in;" lang="en-US"><font color="#000000"><font size="3"><VirtualHost 10.2.1.136 ></font></font></div> <div style="margin-bottom: 0in;" lang="en-US"><font color="#000000"><font size="3">ServerName eai.india.campuseai.org</font></font></div> <div style="margin-bottom: 0in;"
lang="en-US"><font color="#000000"><font size="3">Alias /rt "/usr/local/rt3/share/html"</font></font></div> <div style="margin-bottom: 0in;" lang="en-US"><font color="#000000"><font size="3">PerlModule Apache::DBI</font></font></div> <div style="margin-bottom: 0in;" lang="en-US"><font color="#000000"><font size="3">PerlRequire /usr/local/rt3/bin/webmux.pl</font></font></div> <div style="margin-bottom: 0in;" lang="en-US"><font color="#000000"><font size="3"><Directory /usr/local/rt3/share/html></font></font></div> <div style="margin-bottom: 0in;" lang="en-US"><font color="#000000"> <font size="3">AllowOverride All</font></font></div> <div style="margin-bottom: 0in;" lang="en-US"><font color="#000000"> <font size="3">Options ExecCGI +FollowSymLinks</font></font></div> <div style="margin-bottom: 0in;" lang="en-US"><font color="#000000"><font size="3"></Directory></font></font></div> <div style="margin-bottom: 0in;" lang="en-US"><br>
</div> <div style="margin-bottom: 0in;" lang="en-US"><font color="#000000"><font size="3"><Location /rt></font></font></div> <div style="margin-bottom: 0in;" lang="en-US"><font color="#000000"> <font size="3">RewriteEngine On</font></font></div> <div style="margin-bottom: 0in;" lang="en-US"><font color="#000000"> <font size="3">AddDefaultCharset UTF-8</font></font></div> <div style="margin-bottom: 0in;" lang="en-US"><font color="#000000"> <font size="3">SetHandler perl-script</font></font></div> <div style="margin-bottom: 0in;" lang="en-US"><font color="#000000"> <font size="3">PerlHandler RT::Mason</font></font></div> <div style="margin-bottom: 0in;" lang="en-US"><font color="#000000"><font size="3"></Location></font></font></div> <div style="margin-bottom: 0in;" lang="en-US"><font color="#000000"><font size="3"></VirtualHost></font></font></div> <div style="margin-bottom: 0in;" lang="en-US"><br> </div> <div
style="margin-bottom: 0in;" lang="en-US"><br> </div> <div style="margin-bottom: 0in;" lang="en-US"><font color="#000000"><font size="3">When i restart the httpd server it is saying as follows</font></font></div> <div style="margin-bottom: 0in;" lang="en-US"><br> </div> <div style="margin-bottom: 0in;" lang="en-US"><font color="#000000"><font size="3"><b>eai:~# apache-sslctl restart</b></font></font></div> <div style="margin-bottom: 0in;" lang="en-US"><font color="#000000"><font size="3"><b>/usr/sbin/apache-sslctl restart: httpsd not running, trying to start</b></font></font></div> <div style="margin-bottom: 0in;" lang="en-US"><font color="#000000"><font size="3"><b>Reading key for server localhost:443</b></font></font></div> <div style="margin-bottom: 0in;" lang="en-US"><font color="#000000"><font size="3"><b>/usr/sbin/apache-sslctl restart: httpsd could not be started</b></font></font></div> <div style="margin-bottom: 0in;" lang="en-US"><br>
</div> <div style="margin-bottom: 0in;" lang="en-US"><br> </div> <div style="margin-bottom: 0in;" lang="en-US"><font color="#000000"><font size="3">I checked the logs but not get any reasion for not starting httpd </font></font> </div> <div style="margin-bottom: 0in;" lang="en-US"><br> </div> <div style="margin-bottom: 0in;" lang="en-US"><font color="#000000"><font size="3">logs are following</font></font></div> <div style="margin-bottom: 0in;" lang="en-US"><br> </div> <div style="margin-bottom: 0in;" lang="en-US"><font color="#000000"><font size="3"><b>eai:/var/log/apache-ssl# tail error.log</b></font></font></div> <div style="margin-bottom: 0in;" lang="en-US"><font color="#000000"><font size="3"><b>[Wed Sep 6 22:16:32 2006] [crit]</b> Attempt to reinitialise SSL for server eai.india.campuseai.org</font></font></div> <div style="margin-bottom: 0in;" lang="en-US"><font color="#000000"><font size="3"><b>[Wed Sep 6 22:17:18 2006] [crit]
</b>Attempt to reinitialise SSL for server eai.india.campuseai.org</font></font></div> <div style="margin-bottom: 0in;" lang="en-US"><font color="#000000"><font size="3"><b>[Wed Sep 6 22:26:21 2006] [crit] </b>Attempt to reinitialise SSL for server eai.india.campuseai.org</font></font></div> <div style="margin-bottom: 0in;" lang="en-US"><font color="#000000"><font size="3"><b>[Wed Sep 6 22:26:41 2006] [crit] </b>Attempt to reinitialise SSL for server eai.india.campuseai.org</font></font></div> <div style="margin-bottom: 0in;" lang="en-US"><font color="#000000"><font size="3"><b>[Wed Sep 6 22:26:47 2006] [crit]</b> Attempt to reinitialise SSL for server eai.india.campuseai.org</font></font></div> <div style="margin-bottom: 0in;" lang="en-US"><br> </div> <div style="margin-bottom: 0in;" lang="en-US"><font color="#000000"><font size="3">Please advise me in this regard.</font></font></div> <div style="margin-bottom: 0in;" lang="en-US"><font
color="#000000"><font size="3">Thanks for your suggestion in advance</font></font></div> <br> <div style="margin-bottom: 0in;" lang="en-US"><font color="#000000"><font size="3">Regards</font></font></div> <div style="margin-bottom: 0in;" lang="en-US"><font color="#000000"><font size="3">Abhishek</font></font></div> <pre style="margin-bottom: 0.08in; text-align: left;" lang="en-US"><br></pre> <p>
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