<div style="margin-bottom: 0in; color: rgb(0, 0, 255); font-weight: bold;" lang="en-US"><font size="3">Hi All,<br> <br> </font></div> <div style="margin-bottom: 0in;"><font style="font-weight: bold;" color="#000000"> <span lang="en-US"><font size="3"><span style="color: rgb(0, 0, 255);">I am following the document which is available on</span> </font></span></font><font color="#0000ff"><u><a target="_blank" rel="nofollow" _="" href="http://wiki.bestpractical.com/index.cgi?DebianStableInstallGuide"><span lang="en-US"><font size="3"><font color="#000000">http://wiki.bestpractical.com/index.cgi?DebianStableInstallGuide</font></font></span></a><br> <br> </u><font size="3"><span style="font-weight: bold;">I follow each and every instuction and it seems to me working i checked database it is properly installed and working fine.</span><br style="font-weight: bold;"> <br style="font-weight: bold;"> <span style="font-weight: bold;">I checked by make
testdeps before make install and it tells me every thing is found.</span><br style="font-weight: bold;"> <br style="font-weight: bold;"> <span style="font-weight: bold;">then i follow further insrtuctions and did not get any error .</span><br style="font-weight: bold;"> <br style="font-weight: bold;"> <span style="font-weight: bold;">but when i am accessing this server then unable to access.</span><br style="font-weight: bold;"> <br style="font-weight: bold;"> <span style="font-weight: bold;">following are the chenges i made in the httpd conf and Siteconfig.pm file.</span><br style="font-weight: bold;"> </font><u><br> </u></font></div> <div style="margin-bottom: 0in; color: rgb(0, 0, 191);"><span style="font-weight: bold;" lang="en-US"><font size="3">I edit the </font></span><strong style="font-weight: bold;"><span lang="en-US"><font size="3">/usr/local/rt3/etc/RT_SiteConfig.pm</font></span></strong><span lang="en-US"><font size="3"><span
style="font-weight: bold;">: file and make</span> following entries<br> <br> </font></span></div> <div style="margin-bottom: 0in;" lang="en-US"><font color="#000000"><font size="3">Set($rtname, 'rt.eai.india.campuseai.org');</font></font></div> <div style="margin-bottom: 0in;" lang="en-US"><font color="#000000"><font size="3">Set($Organization , "eai.india.campuseai.org");</font></font></div> <div style="margin-bottom: 0in;" lang="en-US"><font color="#000000"><font size="3">Set($MinimumPasswordLength , "8");</font></font></div> <div style="margin-bottom: 0in;" lang="en-US"><font color="#000000"><font size="3">Set($Timezone , 'Europe/Foo');</font></font></div> <div style="margin-bottom: 0in;" lang="en-US"><font color="#000000"><font size="3">Set($DatabaseType , 'mysql');</font></font></div> <div style="margin-bottom: 0in;" lang="en-US"><font color="#000000"><font size="3">Set($DatabasePassword ,
'rt_pass');</font></font></div> <div style="margin-bottom: 0in;" lang="en-US"><font color="#000000"><font size="3">Set($MaxAttachmentSize , 50000000);</font></font></div> <div style="margin-bottom: 0in;" lang="en-US"><font color="#000000"><font size="3">Set($CorrespondAddress , 'RT_CorrespondAddressNotSet');</font></font></div> <div style="margin-bottom: 0in;" lang="en-US"><font color="#000000"><font size="3">Set($CommentAddress , 'RT_CommentAddressNotSet');</font></font></div> <div style="margin-bottom: 0in;" lang="en-US"><font color="#000000"><font size="3">Set($WebBaseURL , 'https://rt.eai.india.campuseai.org');</font></font></div> <div style="margin-bottom: 0in;" lang="en-US"><font color="#000000"><font size="3">Set($WebPath , '/rt');</font></font></div> <div style="margin-bottom: 0in;" lang="en-US"><font color="#000000"><font size="3">#Set($WebDefaultStylesheet, '3.4-compat');</font></font></div> <div
style="margin-bottom: 0in;" lang="en-US"><font color="#000000"><font size="3">Set($WebDefaultStylesheet, '3.5-default');</font></font></div> <div style="margin-bottom: 0in;" lang="en-US"><font color="#000000"><font size="3">1;<br> <br> </font></font></div> <div style="margin-bottom: 0in; font-weight: bold; color: rgb(0, 0, 191);" lang="en-US"><font size="3">where </font> </div> <div style="margin-bottom: 0in;" lang="en-US"><font color="#000000"><font size="3"><span style="font-weight: bold; color: rgb(0, 0, 191);">eai is the host name of the server where i m configuring RT and eai.india.campuseai.org is the fqdn of this server.</span><br> <br> </font></font></div> <div style="margin-bottom: 0in; color: rgb(0, 0, 191);"><span style="font-weight: bold;" lang="en-US"><font size="3">And following entries i made in the </font></span><strong style="font-weight: bold;"><span lang="en-US"><font
size="3">/etc/apache-ssl/httpd.conf</font></span></strong><span lang="en-US"><font size="3"><span style="font-weight: bold;">:</span> </font></span> </div> <div style="margin-bottom: 0in;" lang="en-US"><font color="#000000"><font size="3"><br> <VirtualHost 10.2.1.136 ><br> </font></font></div> <div style="margin-bottom: 0in;" lang="en-US"><font color="#000000"><font size="3">ServerName eai.india.campuseai.org</font></font></div> <div style="margin-bottom: 0in;" lang="en-US"><font color="#000000"><font size="3">Alias /rt "/usr/local/rt3/share/html"</font></font></div> <div style="margin-bottom: 0in;" lang="en-US"><font color="#000000"><font size="3">PerlModule Apache::DBI</font></font></div> <div style="margin-bottom: 0in;" lang="en-US"><font color="#000000"><font size="3">PerlRequire /usr/local/rt3/bin/webmux.pl</font></font></div> <div style="margin-bottom: 0in;" lang="en-US"><font color="#000000"><font
size="3"><Directory /usr/local/rt3/share/html></font></font></div> <div style="margin-bottom: 0in;"><font color="#000000"> <span lang="en-US"><font size="3">AllowOverride All</font></span></font></div> <div style="margin-bottom: 0in;"><font color="#000000"> <span lang="en-US"><font size="3">Options ExecCGI +FollowSymLinks</font></span></font></div> <div style="margin-bottom: 0in;" lang="en-US"><font color="#000000"><font size="3"></Directory></font></font></div> <div style="margin-bottom: 0in;" lang="en-US"><br> </div> <div style="margin-bottom: 0in;" lang="en-US"><font color="#000000"><font size="3"><Location /rt></font></font></div> <div style="margin-bottom: 0in;"><font color="#000000"> <span lang="en-US"><font size="3">RewriteEngine On</font></span></font></div> <div style="margin-bottom: 0in;"><font color="#000000"> <span lang="en-US"><font size="3">AddDefaultCharset
UTF-8</font></span></font></div> <div style="margin-bottom: 0in;"><font color="#000000"> <span lang="en-US"><font size="3">SetHandler perl-script</font></span></font></div> <div style="margin-bottom: 0in;"><font color="#000000"> <span lang="en-US"><font size="3">PerlHandler RT::Mason</font></span></font></div> <div style="margin-bottom: 0in;" lang="en-US"><font color="#000000"><font size="3"></Location></font></font></div> <div style="margin-bottom: 0in;" lang="en-US"><font color="#000000"><font size="3"></VirtualHost></font></font></div> <div style="margin-bottom: 0in;" lang="en-US"><br> </div> <div style="margin-bottom: 0in;" lang="en-US"><br> </div> <div style="margin-bottom: 0in; font-weight: bold; color: rgb(0, 0, 191);" lang="en-US"><font size="3">When i restart the httpd server it is saying as follows</font></div> <div style="margin-bottom: 0in;" lang="en-US"><br> </div> <div
style="margin-bottom: 0in;" lang="en-US"><font color="#000000"><font size="3"><b>eai:~# apache-sslctl restart</b></font></font></div> <div style="margin-bottom: 0in;" lang="en-US"><font color="#000000"><font size="3"><b>/usr/sbin/apache-sslctl restart: httpsd not running, trying to start</b></font></font></div> <div style="margin-bottom: 0in;" lang="en-US"><font color="#000000"><font size="3"><b>Reading key for server localhost:443</b></font></font></div> <div style="margin-bottom: 0in;" lang="en-US"><font color="#000000"><font size="3"><b>/usr/sbin/apache-sslctl restart: httpsd could not be started</b></font></font></div> <div style="margin-bottom: 0in;" lang="en-US"><br> </div> <div style="margin-bottom: 0in; font-weight: bold; color: rgb(0, 0, 191);" lang="en-US"><font size="3">I checked the logs but not get any reasion for not starting httpd logs are following</font></div> <div style="margin-bottom: 0in;"
lang="en-US"><font color="#000000"><font size="3"><b><br> eai:/var/log/apache-ssl# tail error.log</b></font></font></div> <div style="margin-bottom: 0in;"><span lang="en-US"><font size="3"><font color="#000000"><b>[Wed Sep 6 22:16:32 2006] [crit]</b><span style=""> Attempt to reinitialise SSL for server eai.india.campuseai.org</span></font></font></span></div> <div style="margin-bottom: 0in;"><span lang="en-US"><font size="3"><font color="#000000"><b>[Wed Sep 6 22:17:18 2006] [crit] </b><span style="">Attempt to reinitialise SSL for server eai.india.campuseai.org</span></font></font></span></div> <div style="margin-bottom: 0in;"><span lang="en-US"><font size="3"><font color="#000000"><b>[Wed Sep 6 22:26:21 2006] [crit] </b><span style="">Attempt to reinitialise SSL for server eai.india.campuseai.org</span></font></font></span></div> <div style="margin-bottom: 0in;"><span lang="en-US"><font size="3"><font color="#000000"><b>[Wed Sep
6 22:26:41 2006] [crit] </b><span style="">Attempt to reinitialise SSL for server eai.india.campuseai.org</span></font></font></span></div> <div style="margin-bottom: 0in;"><span lang="en-US"><font size="3"><font color="#000000"><b>[Wed Sep 6 22:26:47 2006] [crit]</b><span style=""> Attempt to reinitialise SSL for server eai.india.campuseai.org</span></font></font></span></div> <div style="margin-bottom: 0in;" lang="en-US"><font color="#000000"><font size="3"><br><span style="font-weight: bold; color: rgb(0, 0, 191);">Any one can advice me in this regard.</span></font></font></div> <div style="margin-bottom: 0in; font-weight: bold; color: rgb(0, 0, 191);" lang="en-US"><font size="3"><br> Thanks for your suggestion in advance</font></div> <br style="font-weight: bold; color: rgb(0, 0, 191);"> <div style="margin-bottom: 0in; font-weight: bold; color: rgb(0, 0, 191);" lang="en-US"><font size="3">Regards</font></div> <div
style="margin-bottom: 0in; font-weight: bold; color: rgb(0, 0, 191);" lang="en-US"><font size="3">Abhishek</font></div> <p>
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