<HTML><BODY style="word-wrap: break-word; -khtml-nbsp-mode: space; -khtml-line-break: after-white-space; "><DIV>I'm no longer getting my auto reply emails attempted when I create tickets, and email to requestors is no longer attempted (nor am I told that email will be sent to the requestors). </DIV><DIV><BR class="khtml-block-placeholder"></DIV><DIV>What sorts of things could cause this problem? My NotifyActor setting is set as "1". I know that I haven't provided a whole lot to go by, but since this was working just fine in the past, I'm hoping you could give me a very general response just so that I can make sure I'm covering all of my bases here.</DIV><DIV><BR class="khtml-block-placeholder"></DIV><DIV>THanks in advance!</DIV><DIV><BR class="khtml-block-placeholder"></DIV><BR><DIV> <SPAN class="Apple-style-span" style="border-collapse: separate; border-spacing: 0px 0px; color: rgb(0, 0, 0); font-family: Helvetica; font-size: 12px; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; text-align: auto; -khtml-text-decorations-in-effect: none; text-indent: 0px; -apple-text-size-adjust: auto; text-transform: none; orphans: 2; white-space: normal; widows: 2; word-spacing: 0px; "><SPAN class="Apple-style-span" style="border-collapse: separate; border-spacing: 0px 0px; color: rgb(0, 0, 0); font-family: Helvetica; font-size: 12px; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; text-align: auto; -khtml-text-decorations-in-effect: none; text-indent: 0px; -apple-text-size-adjust: auto; text-transform: none; orphans: 2; white-space: normal; widows: 2; word-spacing: 0px; "><DIV>-----------</DIV><DIV>Joe Auty</DIV><DIV>UITS Messaging</DIV><DIV>Indiana University</DIV><DIV><A href="mailto:jauty@indiana.edu">jauty@indiana.edu</A></DIV><DIV><BR class="khtml-block-placeholder"></DIV><DIV><BR class="khtml-block-placeholder"></DIV><BR class="Apple-interchange-newline"></SPAN></SPAN> </DIV><BR></BODY></HTML>