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<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>In each Queue, I have the Priority set to start at 10 ( or lower
) and end at 0. I then have the Ticket should be completed in set to 10 days.<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>I have tried it with different params, and still no luck.<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>This is not a HUGE deal, because my team knows that ALL tickets
are important, etc., but prioritizing them is a great feature.<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Thank you for your response.<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Bob<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
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<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> Torsten Brumm
[mailto:torsten.brumm@googlemail.com] <br>
<b>Sent:</b> Monday, October 02, 2006 2:55 AM<br>
<b>To:</b> Farrell,Bob<br>
<b>Cc:</b> rt-users@lists.bestpractical.com<br>
<b>Subject:</b> Re: [rt-users] 3.6.1 Ticket Priority never changes<o:p></o:p></span></p>
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<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal style='margin-bottom:12.0pt'>Can you go more into detail?
How have you set up the Priority Change?<o:p></o:p></p>
<div>
<p class=MsoNormal><span class=gmailquote>2006/10/2, Farrell,Bob <<a
href="mailto:farrellb@studentsonly.com">farrellb@studentsonly.com</a>>:</span><o:p></o:p></p>
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<div>
<p>All,<o:p></o:p></p>
<p>
Any place I may have missed in configuration to allow the priority of tickets
to actually function?<o:p></o:p></p>
<p>Everything works great, except it appears the ticket priority is not moving
at all.<o:p></o:p></p>
<p> <o:p></o:p></p>
<p>Thanks in advance.<o:p></o:p></p>
<p> <o:p></o:p></p>
<p>Bob Farrell<o:p></o:p></p>
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<p class=MsoNormal><br>
<br clear=all>
<br>
-- <br>
MFG<br>
<br>
Torsten Brumm<br>
<br>
<a href="http://www.torsten-brumm.de">http://www.torsten-brumm.de</a> <o:p></o:p></p>
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