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<DIV><FONT face=Arial size=2><SPAN class=496240007-06112006>Hi
Folks,</SPAN></FONT></DIV>
<DIV><FONT face=Arial size=2><SPAN
class=496240007-06112006></SPAN></FONT> </DIV>
<DIV><FONT face=Arial size=2><SPAN class=496240007-06112006>As required by our
users that if the ticket has been resolved and no status has been changed for 7
days the ticket should automatically get closed and cannot be open
again.</SPAN></FONT></DIV>
<DIV><FONT face=Arial size=2><SPAN
class=496240007-06112006></SPAN></FONT> </DIV>
<DIV><FONT face=Arial size=2><SPAN class=496240007-06112006>Please adivice how
should I take up this work.</SPAN></FONT></DIV>
<DIV><FONT face=Arial size=2><SPAN
class=496240007-06112006></SPAN></FONT> </DIV>
<DIV><FONT face=Arial size=2><SPAN
class=496240007-06112006></SPAN></FONT> </DIV>
<DIV> </DIV>
<DIV align=left><FONT face=Arial size=2></FONT></DIV>
<DIV align=left><SPAN class=496240007-06112006><FONT face=Arial size=2>Regards
</FONT></SPAN></DIV>
<DIV align=left><SPAN class=496240007-06112006><FONT face=Arial
size=2></FONT></SPAN> </DIV>
<DIV align=left><SPAN class=496240007-06112006><FONT face=Arial
size=2>Tanu</FONT></SPAN></DIV></BODY></HTML>