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<body>Hello,<BR>
<BR>I am using rt 3.6.1 and have a problem with merging tickets, or more like, tickets are merging but shouldn't be. <BR>
<BR>
Example....<BR>
<BR>
User has ModifyTicket right for Queue1, but not Queue2. User can merge a ticket from Queue1 into a ticket that is in Queue2. I thought in order to merge a ticket a User must have ModifyTicket permissions for both tickets. Isn't this correct?<BR>
<BR>
Once the ticket has been merged into Queue2, the User doesn't have access to the ticket (this is correct since User doesn't have any access to tickets in Queue2).<BR>
<BR>
Any ideas on why these tickets would be allowed to merge if a User doesn't have ModifyTicket rights on both tickets?<BR>
<BR>
Thanks,<BR>
Jared<BR><br /><hr />Stay in touch with old friends and meet new ones with Windows Live Spaces <a href='http://spaces.live.com/signup.aspx ' target='_new'>Check it out! </a></body>
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