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<DIV dir=ltr align=left><FONT face=Arial color=#0000ff size=2><SPAN
class=588240405-07112006>Please help in the same </SPAN></FONT></DIV>
<DIV> </DIV>
<DIV align=left><FONT face=Arial size=2></FONT></DIV>
<DIV align=left><FONT face=Arial size=2>
<DIV align=left><FONT face="Monotype Corsiva" size=4>Thanks &
Regards,</FONT></DIV>
<DIV align=left><FONT face="Monotype Corsiva" size=4>Tanu
Mehrotra</FONT></DIV><BR></FONT><FONT face="Comic Sans MS"
size=2>++++++++++++++++++++++++++++++++++++++++++++</FONT></DIV>
<P align=left><FONT face="Comic Sans MS" size=1>"VALUE HAS A VALUE ONLY IF ITS
VALUE IS VALUED" ---</FONT></P>
<P align=left><FONT face="Comic Sans MS" size=1>"Make some corner of the world
distinctively yours" </FONT></P>
<P align=left><FONT face="Comic Sans MS"
size=2>++++++++++++++++++++++++++++++++++++++++++++</FONT></P>
<DIV> </DIV><BR>
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<FONT face=Tahoma size=2><B>From:</B> rt-users-bounces@lists.bestpractical.com
[mailto:rt-users-bounces@lists.bestpractical.com] <B>On Behalf Of </B>Tanu
Mehrotra<BR><B>Sent:</B> Monday, November 06, 2006 12:35 PM<BR><B>To:</B>
rt-users@lists.bestpractical.com<BR><B>Subject:</B> [rt-users] Required:Resolved
Tickets closes automatically after 7days<BR></FONT><BR></DIV>
<DIV></DIV>
<DIV><FONT face=Arial size=2><SPAN class=496240007-06112006>Hi
Folks,</SPAN></FONT></DIV>
<DIV><FONT face=Arial size=2><SPAN
class=496240007-06112006></SPAN></FONT> </DIV>
<DIV><FONT face=Arial size=2><SPAN class=496240007-06112006>As required by our
users that if the ticket has been resolved and no status has been changed for 7
days the ticket should automatically get closed and cannot be open
again.</SPAN></FONT></DIV>
<DIV><FONT face=Arial size=2><SPAN
class=496240007-06112006></SPAN></FONT> </DIV>
<DIV><FONT face=Arial size=2><SPAN class=496240007-06112006>Please adivice how
should I take up this work.</SPAN></FONT></DIV>
<DIV><FONT face=Arial size=2><SPAN
class=496240007-06112006></SPAN></FONT> </DIV>
<DIV><FONT face=Arial size=2><SPAN
class=496240007-06112006></SPAN></FONT> </DIV>
<DIV> </DIV>
<DIV align=left><FONT face=Arial size=2></FONT></DIV>
<DIV align=left><SPAN class=496240007-06112006><FONT face=Arial size=2>Regards
</FONT></SPAN></DIV>
<DIV align=left><SPAN class=496240007-06112006><FONT face=Arial
size=2></FONT></SPAN> </DIV>
<DIV align=left><SPAN class=496240007-06112006><FONT face=Arial
size=2>Tanu</FONT></SPAN></DIV></BODY></HTML>