Just an idea, let us try to make it more flexible, just as an option to select all (makes not the most sense) and Starts and Due, also a view for Reminder entries could be great. i'm just playing around to make the queue selection more flexible...hopefully i can sent tomorrow some files.
<br><br>Torsten<br><br><div><span class="gmail_quote">2006/12/6, Jared Hanks <<a href="mailto:jmhanks1373@hotmail.com">jmhanks1373@hotmail.com</a>>:</span><blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;">
<div><br>I had the same problem, it was only displaying tickets with that have a Due date. I changed Calendar and SelectCalendar.html to search for Created, not Due, and it display the tickets the way I wanted.<br>
<blockquote style="border-left: 2px solid rgb(0, 128, 128); padding-left: 5px; margin-left: 5px; margin-right: 0px;">
<hr>
Date: Wed, 6 Dec 2006 17:12:30 +0100<br>From: <a href="mailto:torsten.brumm@googlemail.com" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">torsten.brumm@googlemail.com</a><br>To: <a href="mailto:cbrandt@buffalo.edu" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">
cbrandt@buffalo.edu</a><br>Subject: Re: [rt-users] Calendar view of tickets?<br>CC: <a href="mailto:rt-users@lists.bestpractical.com" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">rt-users@lists.bestpractical.com
</a><div><span class="e" id="q_10f58c42c15d0d74_1"><br><br>Argh, no......<br><br>
<div><span>2006/12/6, Jim Brandt <<a href="mailto:cbrandt@buffalo.edu" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">cbrandt@buffalo.edu</a>>:</span>
<blockquote style="padding-left: 1ex;">When I run it, for the month I pick, it shows links with the ticket<br>subject in the day indicated by the due date on the ticket. Do your<br>tickets have due dates?<br><br><br>Torsten Brumm wrote:
<br>> Hi Jim,<br>> <br>> OK, now it works. But it renders only a calender, nothing else....i have<br>> changed the SelectCalendar.html Values from your ACS Queues to the ones<br>> i have but nothing happens...how does your result looks like???
<br>><br>> Torsten<br>><br>> 2006/12/6, Jim Brandt <<a href="mailto:cbrandt@buffalo.edu" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">cbrandt@buffalo.edu</a> <mailto:<a href="mailto:cbrandt@buffalo.edu" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">
cbrandt@buffalo.edu</a>>>:<br>><br>> Torsten, <br>><br>> I used the following modules that you'll need to install from CPAN:<br>><br>> * HTML::CalendarMonth (I think this has some dependencies like
<br>> HTML::Element, etc. Just follow them and install all dependencies.) <br>><br>> * Date::Calc<br>><br>> Also, I should mention I got this working on 3.6.1. I think it could<br>> work in
3.4.5, but the Tools menu is different so you'd need to make<br>> some changes. <br>><br>> Let me know if I left anything else out.<br>><br>> Jim<br>><br>><br>> Torsten Brumm wrote:
<br>> > Hi Jim,<br>> ><br>> > sounds good to me a Calendar per Queue base, tried yours but got the <br>> > following error:<br>> ><br>> > Error during compilation of
<br>> /opt/rt36/local/html/Tools/Calendar/Calendar:<br>> > Can't locate HTML/CalendarMonth.pm in @INC (@INC contains: <br>> > /opt/rt36/local/lib /opt/rt36/lib<br>> > /usr/lib/perl5/site_perl/5.8.6/i386-linux-thread-multi
<br>> > /usr/lib/perl5/site_perl/5.8.5/i386-linux-thread-multi<br>> > /usr/lib/perl5/site_perl/5.8.4/i386-linux-thread-multi <br>> > /usr/lib/perl5/site_perl/5.8.3/i386-linux-thread-multi<br>
> > /usr/lib/perl5/site_perl/5.8.6 /usr/lib/perl5/site_perl/5.8.5<br>> > /usr/lib/perl5/site_perl/5.8.4 /usr/lib/perl5/site_perl/5.8.3 <br>> > /usr/lib/perl5/site_perl<br>> > /usr/lib/perl5/vendor_perl/5.8.6/i386-linux-thread-multi
<br>> > /usr/lib/perl5/vendor_perl/5.8.5/i386-linux-thread-multi<br>> > /usr/lib/perl5/vendor_perl/5.8.4/i386-linux-thread-multi <br>> > /usr/lib/perl5/vendor_perl/5.8.3/i386-linux-thread-multi
<br>> > /usr/lib/perl5/vendor_perl/5.8.6 /usr/lib/perl5/vendor_perl/5.8.5<br>> > /usr/lib/perl5/vendor_perl/5.8.4 /usr/lib/perl5/vendor_perl/5.8.3 <br>> > /usr/lib/perl5/vendor_perl<br>> /usr/lib/perl5/5.8.6/i386-linux-thread-multi
<br>> > /usr/lib/perl5/5.8.6 .) at<br>> /opt/rt36/local/html/Tools/Calendar/Calendar<br>> > line 9, <GEN35> line 40. <br>> > BEGIN failed--compilation aborted at<br>> > /opt/rt36/local/html/Tools/Calendar/Calendar line 9, <GEN35> line
<br>> 40.<br>> ><br>> ><br>> > I think there are some missing files?!? <br>> ><br>> > Thanks<br>> ><br>> > Torsten<br>> ><br>> > 2006/12/5, Jim Brandt <
<a href="mailto:cbrandt@buffalo.edu" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">cbrandt@buffalo.edu</a><br>> <mailto: <a href="mailto:cbrandt@buffalo.edu" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">
cbrandt@buffalo.edu</a>> <mailto: <a href="mailto:cbrandt@buffalo.edu" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">cbrandt@buffalo.edu</a><br>> <mailto:<a href="mailto:cbrandt@buffalo.edu" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">
cbrandt@buffalo.edu</a> >>>:<br>> ><br>> > Mark,<br>> ><br>> > I have a rough prototype of something like this working on<br>> our dev<br>> > machine. In my case, I was playing around with creating a
<br>> maintenance<br>> > calendar that would allow us to track system changes in RT.<br>> My thought<br>> > was to have a few designated queues set up as the maintenance<br>> queues.
<br>> > You'll see these hard-coded in the example. My thought was to<br>> make them<br>> > a config option eventually.<br>> ><br>> > I installed the attached code under /opt/rt3/share/html/Tools
<br>> so my<br>> > Tools page has a menu with Offline, Reports, and Calendar.<br>> ><br>> > It's a bit ugly, but it works. Hope it helps.<br>> ><br>> > Jim
<br>> ><br>> > Roedel, Mark wrote:<br>> > > It occurred to me last night that it'd be useful sometimes<br>> to have a<br>> > > calendar display with ticket on it according to their due
<br>> > dates. Before<br>> > > I start hacking on something myself, is that something<br>> that anybody's<br>> > > already attempted?<br>> > >
<br>> > > --<br>> > > Mark Roedel<br>> > > Senior Programmer / Analyst<br>> > > LeTourneau University<br>> > > Longview, Texas USA
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http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users </a><br>> > ><br>> > > Community help: <a href="http://wiki.bestpractical.com/" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">
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<br>> <mailto:<a href="mailto:sales@bestpractical.com" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">sales@bestpractical.com</a>><br>> > <mailto:<a href="mailto:sales@bestpractical.com" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">
sales@bestpractical.com </a><mailto:<a href="mailto:sales@bestpractical.com" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">sales@bestpractical.com</a>>><br>> > ><br>> > >
<br>> > > Discover RT's hidden secrets with RT Essentials from <br>> O'Reilly Media.<br>> > > Buy a copy at <a href="http://rtbook.bestpractical.com/" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">
http://rtbook.bestpractical.com</a><br>> ><br>> > --<br>> > Jim Brandt <br>> > Administrative Computing Services<br>> > University at Buffalo<br>> >
<br>> ><br>> ><br>> ><br>> > _______________________________________________ <br>> ><br>> <a href="http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">
http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users</a><br>> <<a href="http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">
http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users</a>><br>> ><br>> > Community help: <a href="http://wiki.bestpractical.com/" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">
http://wiki.bestpractical.com</a><br>> > Commercial support: <a href="mailto:sales@bestpractical.com" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">sales@bestpractical.com</a><br>> <mailto:
<a href="mailto:sales@bestpractical.com" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">sales@bestpractical.com</a>><br>> > <mailto: <a href="mailto:sales@bestpractical.com" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">
sales@bestpractical.com</a><br>> <mailto:<a href="mailto:sales@bestpractical.com" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">sales@bestpractical.com</a>>><br>> ><br>> >
<br>> > Discover RT's hidden secrets with RT Essentials from O'Reilly <br>> Media.<br>> > Buy a copy at <a href="http://rtbook.bestpractical.com/" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">
http://rtbook.bestpractical.com</a><br>> ><br>> ><br>> ><br>> ><br>> > <br>> > --<br>> > MFG<br>> ><br>> > Torsten Brumm<br>
> ><br>> > <a href="http://www.torsten-brumm.de/" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">http://www.torsten-brumm.de</a><br>><br>> -- <br>> Jim Brandt
<br>> Administrative Computing Services<br>> University at Buffalo<br>><br>><br>><br>><br>><br>> --<br>> MFG<br>><br>> Torsten Brumm<br>><br>> <a href="http://www.torsten-brumm.de/" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">
http://www.torsten-brumm.de</a> <<a href="http://www.torsten-brumm.de/" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">http://www.torsten-brumm.de</a>><br><br>--<br>Jim Brandt<br>Administrative Computing Services
<br>University at Buffalo<br><br><br></blockquote></div><br><br clear="all"><br>-- <br>MFG<br><br>Torsten Brumm<br><br><a href="http://www.torsten-brumm.de/" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">
http://www.torsten-brumm.de</a> </span></div></blockquote><br><hr>Express yourself with gadgets on Windows Live Spaces <a href="http://discoverspaces.live.com?source=hmtag1&loc=us" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">
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</blockquote></div><br><br clear="all"><br>-- <br>MFG<br><br>Torsten Brumm<br><br><a href="http://www.torsten-brumm.de">http://www.torsten-brumm.de</a>