<html>
<head>
<style>
P
{
margin:0px;
padding:0px
}
body
{
FONT-SIZE: 10pt;
FONT-FAMILY:Tahoma
}
</style>
</head>
<body><BR>I had the same problem, it was only displaying tickets with that have a Due date. I changed Calendar and SelectCalendar.html to search for Created, not Due, and it display the tickets the way I wanted.<BR>
<BLOCKQUOTE style="PADDING-LEFT: 5px; MARGIN-LEFT: 5px; BORDER-LEFT: #008080 2px solid; MARGIN-RIGHT: 0px">
<HR id=EC_stopSpelling>
Date: Wed, 6 Dec 2006 17:12:30 +0100<BR>From: torsten.brumm@googlemail.com<BR>To: cbrandt@buffalo.edu<BR>Subject: Re: [rt-users] Calendar view of tickets?<BR>CC: rt-users@lists.bestpractical.com<BR><BR>Argh, no......<BR><BR>
<DIV><SPAN class=EC_gmail_quote>2006/12/6, Jim Brandt <<A href="mailto:cbrandt@buffalo.edu">cbrandt@buffalo.edu</A>>:</SPAN>
<BLOCKQUOTE class=EC_gmail_quote style="PADDING-LEFT: 1ex">When I run it, for the month I pick, it shows links with the ticket<BR>subject in the day indicated by the due date on the ticket. Do your<BR>tickets have due dates?<BR><BR><BR>Torsten Brumm wrote:<BR>> Hi Jim,<BR>> <BR>> OK, now it works. But it renders only a calender, nothing else....i have<BR>> changed the SelectCalendar.html Values from your ACS Queues to the ones<BR>> i have but nothing happens...how does your result looks like??? <BR>><BR>> Torsten<BR>><BR>> 2006/12/6, Jim Brandt <<A href="mailto:cbrandt@buffalo.edu">cbrandt@buffalo.edu</A> <mailto:<A href="mailto:cbrandt@buffalo.edu">cbrandt@buffalo.edu</A>>>:<BR>><BR>> Torsten, <BR>><BR>> I used the following modules that you'll need to install from CPAN:<BR>><BR>> * HTML::CalendarMonth (I think this has some dependencies like<BR>> HTML::Element, etc. Just follow them and install all dependencies.) <BR>><BR>> * Date::Calc<BR>><BR>> Also, I should mention I got this working on 3.6.1. I think it could<BR>> work in 3.4.5, but the Tools menu is different so you'd need to make<BR>> some changes. <BR>><BR>> Let me know if I left anything else out.<BR>><BR>> Jim<BR>><BR>><BR>> Torsten Brumm wrote:<BR>> > Hi Jim,<BR>> ><BR>> > sounds good to me a Calendar per Queue base, tried yours but got the <BR>> > following error:<BR>> ><BR>> > Error during compilation of<BR>> /opt/rt36/local/html/Tools/Calendar/Calendar:<BR>> > Can't locate HTML/CalendarMonth.pm in @INC (@INC contains: <BR>> > /opt/rt36/local/lib /opt/rt36/lib<BR>> > /usr/lib/perl5/site_perl/5.8.6/i386-linux-thread-multi<BR>> > /usr/lib/perl5/site_perl/5.8.5/i386-linux-thread-multi<BR>> > /usr/lib/perl5/site_perl/5.8.4/i386-linux-thread-multi <BR>> > /usr/lib/perl5/site_perl/5.8.3/i386-linux-thread-multi<BR>> > /usr/lib/perl5/site_perl/5.8.6 /usr/lib/perl5/site_perl/5.8.5<BR>> > /usr/lib/perl5/site_perl/5.8.4 /usr/lib/perl5/site_perl/5.8.3 <BR>> > /usr/lib/perl5/site_perl<BR>> > /usr/lib/perl5/vendor_perl/5.8.6/i386-linux-thread-multi<BR>> > /usr/lib/perl5/vendor_perl/5.8.5/i386-linux-thread-multi<BR>> > /usr/lib/perl5/vendor_perl/5.8.4/i386-linux-thread-multi <BR>> > /usr/lib/perl5/vendor_perl/5.8.3/i386-linux-thread-multi<BR>> > /usr/lib/perl5/vendor_perl/5.8.6 /usr/lib/perl5/vendor_perl/5.8.5<BR>> > /usr/lib/perl5/vendor_perl/5.8.4 /usr/lib/perl5/vendor_perl/5.8.3 <BR>> > /usr/lib/perl5/vendor_perl<BR>> /usr/lib/perl5/5.8.6/i386-linux-thread-multi<BR>> > /usr/lib/perl5/5.8.6 .) at<BR>> /opt/rt36/local/html/Tools/Calendar/Calendar<BR>> > line 9, <GEN35> line 40. <BR>> > BEGIN failed--compilation aborted at<BR>> > /opt/rt36/local/html/Tools/Calendar/Calendar line 9, <GEN35> line<BR>> 40.<BR>> ><BR>> ><BR>> > I think there are some missing files?!? <BR>> ><BR>> > Thanks<BR>> ><BR>> > Torsten<BR>> ><BR>> > 2006/12/5, Jim Brandt <<A href="mailto:cbrandt@buffalo.edu">cbrandt@buffalo.edu</A><BR>> <mailto: <A href="mailto:cbrandt@buffalo.edu">cbrandt@buffalo.edu</A>> <mailto: <A href="mailto:cbrandt@buffalo.edu">cbrandt@buffalo.edu</A><BR>> <mailto:<A href="mailto:cbrandt@buffalo.edu">cbrandt@buffalo.edu</A> >>>:<BR>> ><BR>> > Mark,<BR>> ><BR>> > I have a rough prototype of something like this working on<BR>> our dev<BR>> > machine. In my case, I was playing around with creating a <BR>> maintenance<BR>> > calendar that would allow us to track system changes in RT.<BR>> My thought<BR>> > was to have a few designated queues set up as the maintenance<BR>> queues. <BR>> > You'll see these hard-coded in the example. My thought was to<BR>> make them<BR>> > a config option eventually.<BR>> ><BR>> > I installed the attached code under /opt/rt3/share/html/Tools <BR>> so my<BR>> > Tools page has a menu with Offline, Reports, and Calendar.<BR>> ><BR>> > It's a bit ugly, but it works. Hope it helps.<BR>> ><BR>> > Jim <BR>> ><BR>> > Roedel, Mark wrote:<BR>> > > It occurred to me last night that it'd be useful sometimes<BR>> to have a<BR>> > > calendar display with ticket on it according to their due <BR>> > dates. Before<BR>> > > I start hacking on something myself, is that something<BR>> that anybody's<BR>> > > already attempted?<BR>> > > <BR>> > > --<BR>> > > Mark Roedel<BR>> > > Senior Programmer / Analyst<BR>> > > LeTourneau University<BR>> > > Longview, Texas USA <BR>> > > _______________________________________________<BR>> > ><BR>> <A href="http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users" target=_blank>http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users </A><BR>> > ><BR>> > > Community help: <A href="http://wiki.bestpractical.com/" target=_blank>http://wiki.bestpractical.com</A><BR>> > > Commercial support: <A href="mailto:sales@bestpractical.com">sales@bestpractical.com</A><BR>> <mailto:<A href="mailto:sales@bestpractical.com">sales@bestpractical.com</A>><BR>> > <mailto:<A href="mailto:sales@bestpractical.com">sales@bestpractical.com </A><mailto:<A href="mailto:sales@bestpractical.com">sales@bestpractical.com</A>>><BR>> > ><BR>> > ><BR>> > > Discover RT's hidden secrets with RT Essentials from <BR>> O'Reilly Media.<BR>> > > Buy a copy at <A href="http://rtbook.bestpractical.com/" target=_blank>http://rtbook.bestpractical.com</A><BR>> ><BR>> > --<BR>> > Jim Brandt <BR>> > Administrative Computing Services<BR>> > University at Buffalo<BR>> ><BR>> ><BR>> ><BR>> ><BR>> > _______________________________________________ <BR>> ><BR>> <A href="http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users" target=_blank>http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users</A><BR>> <<A href="http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users" target=_blank> http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users</A>><BR>> ><BR>> > Community help: <A href="http://wiki.bestpractical.com/" target=_blank>http://wiki.bestpractical.com</A><BR>> > Commercial support: <A href="mailto:sales@bestpractical.com">sales@bestpractical.com</A><BR>> <mailto:<A href="mailto:sales@bestpractical.com">sales@bestpractical.com</A>><BR>> > <mailto: <A href="mailto:sales@bestpractical.com">sales@bestpractical.com</A><BR>> <mailto:<A href="mailto:sales@bestpractical.com">sales@bestpractical.com</A>>><BR>> ><BR>> ><BR>> > Discover RT's hidden secrets with RT Essentials from O'Reilly <BR>> Media.<BR>> > Buy a copy at <A href="http://rtbook.bestpractical.com/" target=_blank>http://rtbook.bestpractical.com</A><BR>> ><BR>> ><BR>> ><BR>> ><BR>> > <BR>> > --<BR>> > MFG<BR>> ><BR>> > Torsten Brumm<BR>> ><BR>> > <A href="http://www.torsten-brumm.de/" target=_blank>http://www.torsten-brumm.de</A><BR>><BR>> -- <BR>> Jim Brandt<BR>> Administrative Computing Services<BR>> University at Buffalo<BR>><BR>><BR>><BR>><BR>><BR>> --<BR>> MFG<BR>><BR>> Torsten Brumm<BR>><BR>> <A href="http://www.torsten-brumm.de/" target=_blank>http://www.torsten-brumm.de</A> <<A href="http://www.torsten-brumm.de/" target=_blank>http://www.torsten-brumm.de</A>><BR><BR>--<BR>Jim Brandt<BR>Administrative Computing Services<BR>University at Buffalo<BR><BR><BR></BLOCKQUOTE></DIV><BR><BR clear=all><BR>-- <BR>MFG<BR><BR>Torsten Brumm<BR><BR><A href="http://www.torsten-brumm.de/" target=_blank>http://www.torsten-brumm.de</A> </BLOCKQUOTE><br /><hr />Express yourself with gadgets on Windows Live Spaces <a href='http://discoverspaces.live.com?source=hmtag1&loc=us' target='_new'>Try it!</a></body>
</html>