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<p class=MsoNormal>I’m trying to add some values to a few tickets after I’ve
gotten the ticket object for them, without much luck. I’m able to
see any existing values, no problem, but running $ticket->AddCustomFieldValue({
Field => $field_id, Value => $field_value }) doesn’t appear to be
doing anything other than returning 1. Checking the custom field values
before and after running AddCustomFieldValue shows no changes, as does showing
the ticket through the web interface. I know I’m using the right
field id, since it’s the same one I’m using to check what the
current values are, and field_value shouldn’t be a problem, since it’s
just an int. Am I going about this entirely the wrong way?
Something obvious that I’m just not seeing, after having stared at this
for so long?<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>Thanks,<o:p></o:p></p>
<p class=MsoNormal>Jacob<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>-- <o:p></o:p></p>
<p class=MsoNormal>Jacob Helwig<o:p></o:p></p>
<p class=MsoNormal>PC Technician<o:p></o:p></p>
<p class=MsoNormal>Busch's Help Desk<o:p></o:p></p>
<p class=MsoNormal>Desk: x35221<o:p></o:p></p>
<p class=MsoNormal>Direct: 734-214-8221<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
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