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Hello,<br>
<br>
I downloaded the 3.0.12 Installer for Windows from
<a class="moz-txt-link-freetext" href="http://p4.elixus.org/dist/">http://p4.elixus.org/dist/</a> per the instuctions on the Wiki.<br>
<br>
Everything works great with the exception of fetchmail. I have been
doing some digging through the archives and everything told me to
update the cygwin dll and I did. I also gave Everyone Global
permission to Create a Ticket. However, I'm still receiving this error
message.<br>
<br>
reading message <a class="moz-txt-link-abbreviated" href="mailto:test@***.com@mail.nyc10.simplicato.com:1">test@***.com@mail.nyc10.simplicato.com:1</a> of 2 (4718<br>
octets) ..fetchmail: SIGPIPE thrown from an MDA or a stream socket error<br>
fetchmail: socket error while delivering to SMTP host
mail.nyc10.simplicato.com<br>
fetchmail: Query status=2 (SOCKET)<br>
fetchmail: sleeping at Sat Dec 16 17:33:53 2006<br>
<br>
I tried to execute fetchmail from the command prompt but I still
couldn't determine the cause of the error. What I'm confused about is
the part in the error message "while delivering to SMTP". I thought it
was supposed to retrieve the message and then pass it to the
rt-mailgate process so that it dumps it into the database. Is there
an outgoing port that needs to be open other than port 110 for POP3?<br>
<br>
Something else that may be causing a problem is the fact I'm running
IIS SMTP service on port 25. Could that be conflicting somehow with
fetchmail? <br>
<br>
Here's what's in my rt-mailgate.conf file:<br>
poll mail.nyc10.simplicato.com proto pop3:<br>
username <a class="moz-txt-link-abbreviated" href="mailto:test@***.com">test@***.com</a> password ***** mda
"c:/Progra~1/OurInternet/Common/perl/bin/perl.exe
c:/Progra~1/Ourinternet/Reques~1/rt/bin/rt-mailgate.in --url
<a class="moz-txt-link-freetext" href="http://localhost:8284/">http://localhost:8284/</a> --queue General --action correspond"<br>
<br>
I understand this version of RT is quite old, I believe the current
version is 3.6.1? Should I do an upgrade of RT to the current
version? I'm not sure what kind of impact that would have in a Windows
environment but I would assume little since it's written in PERL.<br>
<br>
I'm just stuck and I've run out of options. Any insights would be
appreciated immensely.<br>
<br>
Thanks,<br>
Tom<br>
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<p class="MsoNormal"><strong style="color: rgb(0, 0, 0);"><span
style="font-size: 10pt; font-family: Tahoma;">Tom
Harney</span></strong><br style="color: rgb(0, 0, 0);">
<em style="color: rgb(0, 0, 0);"><b><span
style="font-size: 10pt; font-family: Tahoma;">Information
Technology Manager</span></b></em><br>
<span style="font-size: 10pt; font-family: Tahoma;">Connected
Learning Network<br>
323 W
Broadway, Suite 400<br>
Louisville,
KY 40202<br>
PHONE:
(502) 583-0083, Ext. 4389<br>
FAX: (502)
583-0092<br>
EMAIL: </span><a href="mailto:tharney@connectedlearning.net"><span
style="font-size: 10pt; font-family: Tahoma;">tharney@connectedlearning.net</span></a><br>
<span style="font-size: 10pt; font-family: Tahoma;">CORPORATE
WEBSITE: </span><a href="http://www.connectedlearning.net"><span
style="font-size: 10pt; font-family: Tahoma;">www.connectedlearning.net</span></a></p>
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