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<p class=MsoNormal><font size=3 face="Times New Roman"><span lang=EN-GB
style='font-size:12.0pt'>Hi Folks,<br>
<br>
i've got a little Problem for which i don't find a solution.<br>
I got RT 3.6.<font color=navy><span style='color:navy'>1</span></font> on a
Debian Linux up and running.<br>
I have a Main Queue where all E-Mails arrive and get in. The People took them
manually and so on...<br>
<br>
Everytime a Ticket is creatd by E-Mail, our AdminCCs receive an E-Mail, which
is done with a Scrip (On Create -> Notify AdminCCs)<br>
<br>
Now i have got a little Spam Problem and filter with another Scrip Spam Tickets
out. They are put in another Queue so that someone can look if the Tickets are really
Spam or not. So far so good. But i don't want to notify any people via E-Mail
when a Spam ticket is created in main Queue.<br>
<br>
Anyone has a clue how to prohibit outgoing E-Mail when a SpamTicket arrives in
my Queue? I have to pass them through to my RT, cause sometimes it arent Spam
Tickets and i don't want to loose a Ticket.<br>
<br>
</span>Thx in advance....<br>
<br>
J. Wendler</font><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p></o:p></span></font></p>
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