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working</title></head><body>
<div>Hi All,</div>
<div><br></div>
<div>I have a big problem that I just can't work out. I'm running
CentOS 4.4 (clean install). I first tried installing the latest rt3
tarball, but some of the perl mods kept failing via CPAN. So I looked
for a RPM which I found instructions for on the bestpractical site and
followed and installed successfully.</div>
<div><br></div>
<div>I can login ok and everything comes up. Although when I
click on "Tools" I get the following</div>
<div><br></div>
<div><font face="Courier TU" size="+2" color="#000000">Can't locate
object method "new" via package
"RT::Action::CreateTickets" at
/var/rt/html/Tools/Offline.html line 107.<br>
<br>
<br>
Trace begun at /usr/lib/perl5/site_perl/5.8.5/HTML/Mason/Exceptions.pm
line 129<br>
HTML::Mason::Exceptions::rethrow_exception('Can\'t locate object
method "new" via package "RT::Action::CreateTickets"
at /var/rt/html/Tools/Offline.html line 107.^J') called at
/var/rt/html/Tools/Offline.html line 107<br>
HTML::Mason::Commands::__ANON__ at
/usr/lib/perl5/site_perl/5.8.5/HTML/Mason/Component.pm line 135<br>
HTML::Mason::Component::run('HTML::Mason::Component::FileBased=HASH(0<span
></span>xb0608fc)') called at
/usr/lib/perl5/site_perl/5.8.5/HTML/Mason/Request.pm line 1256<br>
eval {...} at /usr/lib/perl5/site_perl/5.8.5/HTML/Mason/Request.pm
line 1246<br>
HTML::Mason::Request::comp(undef, undef, undef) called at
/usr/lib/perl5/site_perl/5.8.5/HTML/Mason/Request.pm line 915<br>
HTML::Mason::Request::call_next('HTML::Mason::Request::ApacheHandler=<span
></span>HASH(0xb0040f4)') called at /var/rt/html/autohandler line
215<br>
HTML::Mason::Commands::__ANON__ at
/usr/lib/perl5/site_perl/5.8.5/HTML/Mason/Component.pm line 135<br>
HTML::Mason::Component::run('HTML::Mason::Component::FileBased=HASH(0<span
></span>xaf4a724)') called at
/usr/lib/perl5/site_perl/5.8.5/HTML/Mason/Request.pm line 1251<br>
eval {...} at /usr/lib/perl5/site_perl/5.8.5/HTML/Mason/Request.pm
line 1246<br>
HTML::Mason::Request::comp(undef, undef, undef) called at
/usr/lib/perl5/site_perl/5.8.5/HTML/Mason/Request.pm line 460<br>
eval {...} at /usr/lib/perl5/site_perl/5.8.5/HTML/Mason/Request.pm
line 460<br>
eval {...} at /usr/lib/perl5/site_perl/5.8.5/HTML/Mason/Request.pm
line 412<br>
HTML::Mason::Request::exec('HTML::Mason::Request::ApacheHandler=HASH(<span
></span>0xb0040f4)') called at
/usr/lib/perl5/site_perl/5.8.5/HTML/Mason/ApacheHandler.pm line
168<br>
HTML::Mason::Request::ApacheHandler::exec('HTML::Mason::Request::Apac<span
></span>heHandler=HASH(0xb0040f4)') called at
/usr/lib/perl5/site_perl/5.8.5/HTML/Mason/ApacheHandler.pm line
826<br>
HTML::Mason::ApacheHandler::handle_request('HTML::Mason::ApacheHandle<span
></span>r=HASH(0xa5ba218)', 'Apache2::RequestRec=SCALAR(0xb002514)')
called at /usr/bin/webmux.pl line 123<br>
eval {...} at /usr/bin/webmux.pl line 123<br>
RT::Mason::handler('Apache2::RequestRec=SCALAR(0xb002514)') called at
-e line 0</font></div>
<div><font face="Courier TU" size="+2" color="#000000">eval {...} at
-e line 0</font></div>
<div><br></div>
<div>Does anyone know what I'm done wrong and how to fix it? All hat I
can think of is that when I started doing the install from tarball
with 'make fixdeps' it left something that the rpm didn't like?
Although the 'make fixdeps' failed really early..</div>
<div><br></div>
<div>Can anyone help, it be much appreciated?</div>
<div><br></div>
<div>Matt</div>
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