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<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Hi,<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Sorry if this has been covered, I can’t find anywhere
to search the list.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>I’m trying to utilise a callback offered on the
best-practical wiki: <o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><a
href="http://wiki.bestpractical.com/index.cgi?CreateChildTicket">http://wiki.bestpractical.com/index.cgi?CreateChildTicket</a><o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>The first problem is that it refers to a callback in
Ticket/Display.html named BeforeShowHistory. I can only find one called
BeforeDisplay, but I’m guessing it doesn’t matter, so I’m
using that one.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>RT is referencing my callback ok, but I get this error:<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><b><font size=1 face=Verdana><span style='font-size:7.5pt;
font-family:Verdana;font-weight:bold'>error:</span></font></b><font size=1
face=Verdana><span style='font-size:7.5pt;font-family:Verdana'> </span></font>
<font size=1 face=Verdana><span style='font-size:7.5pt;font-family:Verdana'>Can't
call method "Id" on an undefined value at
/usr/share/request-tracker3.4/html/Callbacks/txt4Callbacks/Ticket/Display.html/BeforeDisplay
line 4.<br>
<b><span style='font-weight:bold'>context:</span></b> </span></font> <font
size=1 face=Verdana><span style='font-size:7.5pt;font-family:Verdana'><o:p></o:p></span></font></p>
<table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0>
<tr>
<td nowrap valign=top style='padding:0cm 0cm 0cm 0cm'>
<p class=MsoNormal><b><font size=1 face=Verdana><span style='font-size:7.5pt;
font-family:Verdana;font-weight:bold'>1:</span></font></b><font size=1
face=Verdana><span style='font-size:7.5pt;font-family:Verdana'> </span></font><o:p></o:p></p>
</td>
<td nowrap valign=top style='padding:0cm 0cm 0cm 0cm'>
<p class=MsoNormal><font size=1 face=Verdana><span style='font-size:7.5pt;
font-family:Verdana'><FORM ACTION="<% $RT::WebPath
%>/Ticket/Create.html" NAME="CreateTicketInQueue"></span></font><o:p></o:p></p>
</td>
</tr>
<tr>
<td nowrap valign=top style='padding:0cm 0cm 0cm 0cm'>
<p class=MsoNormal><b><font size=1 face=Verdana><span style='font-size:7.5pt;
font-family:Verdana;font-weight:bold'>2:</span></font></b><font size=1
face=Verdana><span style='font-size:7.5pt;font-family:Verdana'> </span></font><o:p></o:p></p>
</td>
<td nowrap valign=top style='padding:0cm 0cm 0cm 0cm'>
<p class=MsoNormal><font size=1 face=Verdana><span style='font-size:7.5pt;
font-family:Verdana'><input type="submit" value="Create
child request in"></span></font><o:p></o:p></p>
</td>
</tr>
<tr>
<td nowrap valign=top style='padding:0cm 0cm 0cm 0cm'>
<p class=MsoNormal><b><font size=1 face=Verdana><span style='font-size:7.5pt;
font-family:Verdana;font-weight:bold'>3:</span></font></b><font size=1
face=Verdana><span style='font-size:7.5pt;font-family:Verdana'> </span></font><o:p></o:p></p>
</td>
<td nowrap valign=top style='padding:0cm 0cm 0cm 0cm'>
<p class=MsoNormal><font size=1 face=Verdana><span style='font-size:7.5pt;
font-family:Verdana'><& /Elements/SelectQueue, Name => 'Queue',
%ARGS, ShowNullOption => 0, ShowAllQueues => 0 &></span></font><o:p></o:p></p>
</td>
</tr>
<tr>
<td nowrap valign=top style='padding:0cm 0cm 0cm 0cm'>
<p class=MsoNormal><b><font size=1 face=Verdana><span style='font-size:7.5pt;
font-family:Verdana;font-weight:bold'>4:</span></font></b><font size=1
face=Verdana><span style='font-size:7.5pt;font-family:Verdana'> </span></font><o:p></o:p></p>
</td>
<td nowrap valign=top style='padding:0cm 0cm 0cm 0cm'>
<p class=MsoNormal><font size=1 color=red face=Verdana><span
style='font-size:7.5pt;font-family:Verdana;color:red'><input
type="hidden" name="new-MemberOf"
value="<%$Ticket->Id%>"></span></font><o:p></o:p></p>
</td>
</tr>
<tr>
<td nowrap valign=top style='padding:0cm 0cm 0cm 0cm'>
<p class=MsoNormal><b><font size=1 face=Verdana><span style='font-size:7.5pt;
font-family:Verdana;font-weight:bold'>5:</span></font></b><font size=1
face=Verdana><span style='font-size:7.5pt;font-family:Verdana'> </span></font><o:p></o:p></p>
</td>
<td nowrap valign=top style='padding:0cm 0cm 0cm 0cm'>
<p class=MsoNormal><font size=1 face=Verdana><span style='font-size:7.5pt;
font-family:Verdana'><input type="hidden"
name="Subject" value="Child of:
<%$Ticket->Subject%>"></span></font><o:p></o:p></p>
</td>
</tr>
<tr>
<td nowrap valign=top style='padding:0cm 0cm 0cm 0cm'>
<p class=MsoNormal><b><font size=1 face=Verdana><span style='font-size:7.5pt;
font-family:Verdana;font-weight:bold'>6:</span></font></b><font size=1
face=Verdana><span style='font-size:7.5pt;font-family:Verdana'> </span></font><o:p></o:p></p>
</td>
<td nowrap valign=top style='padding:0cm 0cm 0cm 0cm'>
<p class=MsoNormal><font size=1 face=Verdana><span style='font-size:7.5pt;
font-family:Verdana'></FORM></span></font><o:p></o:p></p>
</td>
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<tr>
<td nowrap valign=top style='padding:0cm 0cm 0cm 0cm'>
<p class=MsoNormal><b><font size=1 face=Verdana><span style='font-size:7.5pt;
font-family:Verdana;font-weight:bold'>7:</span></font></b><font size=1
face=Verdana><span style='font-size:7.5pt;font-family:Verdana'> </span></font><o:p></o:p></p>
</td>
<td nowrap valign=top style='padding:0cm 0cm 0cm 0cm'>
<p class=MsoNormal><font size=3 face="Times New Roman"><span
style='font-size:12.0pt'><o:p> </o:p></span></font></p>
</td>
</tr>
<tr>
<td nowrap valign=top style='padding:0cm 0cm 0cm 0cm'>
<p class=MsoNormal><b><font size=1 face=Verdana><span style='font-size:7.5pt;
font-family:Verdana;font-weight:bold'>8:</span></font></b><font size=1
face=Verdana><span style='font-size:7.5pt;font-family:Verdana'> </span></font><o:p></o:p></p>
</td>
<td nowrap valign=top style='padding:0cm 0cm 0cm 0cm'>
<p class=MsoNormal><font size=1 face=Verdana><span style='font-size:7.5pt;
font-family:Verdana'><%INIT></span></font><o:p></o:p></p>
</td>
</tr>
<tr>
<td nowrap valign=top style='padding:0cm 0cm 0cm 0cm'>
<p class=MsoNormal><b><font size=1 face=Verdana><span style='font-size:7.5pt;
font-family:Verdana;font-weight:bold'>...</span></font></b><font size=1
face=Verdana><span style='font-size:7.5pt;font-family:Verdana'> </span></font><o:p></o:p></p>
</td>
<td nowrap valign=top style='padding:0cm 0cm 0cm 0cm'>
<p class=MsoNormal><font size=3 face="Times New Roman"><span
style='font-size:12.0pt'><o:p> </o:p></span></font></p>
</td>
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<p class=MsoNormal><b><font size=1 face=Verdana><span style='font-size:7.5pt;
font-family:Verdana;font-weight:bold'>code stack:</span></font></b><font
size=1 face=Verdana><span style='font-size:7.5pt;font-family:Verdana'> </span></font>
<font size=1 face=Verdana><span style='font-size:7.5pt;font-family:Verdana'>/usr/share/request-tracker3.4/html/Callbacks/txt4Callbacks/Ticket/Display.html/BeforeDisplay:4<br>
/usr/share/request-tracker3.4/html/Elements/Callback:70<br>
/usr/share/request-tracker3.4/html/Ticket/Display.html:147<br>
/usr/share/request-tracker3.4/html/autohandler:215</span></font><font size=2
face=Arial><span style='font-size:10.0pt;font-family:Arial'> <o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>I can’t figure out how arguments are passed to
callbacks from the docs available, or how else I might make the ticket id
visible to the callback.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>I tried the SpawnChildTicket one (which would also work for
me) but experienced a very similar problem:<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>http://wiki.bestpractical.com/index.cgi?SpawnChildTicket<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Any ideas?<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Cheers,<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>James<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>-- <br>
<br>
<br>
<o:p></o:p></span></font></p>
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<table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 align=left
width=323 style='width:241.9pt'>
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<td height=145 style='padding:0cm 0cm 0cm 0cm;height:108.65pt'>
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style='width:240.9pt;border:solid #666666 1.0pt'>
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border:none;background:#4E6172;padding:.75pt .75pt .75pt .75pt;
height:.6pt'>
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width="100%" style='width:100.0%'>
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<td height=12 style='padding:.75pt .75pt .75pt 3.75pt;height:9.35pt'>
<p class=MsoNormal style='mso-element:frame'><font size=2 color=white
face=Verdana><span style='font-size:10.0pt;font-family:Verdana;
color:white'><O:SMARTTAGTYPE name="Street" namespaceuri="urn:schemas-microsoft-com:office:smarttags"><O:SMARTTAGTYPE name="PostalCode" namespaceuri="urn:schemas-microsoft-com:office:smarttags"><O:SMARTTAGTYPE name="City" namespaceuri="urn:schemas-microsoft-com:office:smarttags"><O:SMARTTAGTYPE name="address" namespaceuri="urn:schemas-microsoft-com:office:smarttags"><OBJECT id=ieooui
classid=clsid:38481807-CA0E-42D2-BF39-B33AF135CC4D></OBJECT></O:SMARTTAGTYPE></O:SMARTTAGTYPE></O:SMARTTAGTYPE></O:SMARTTAGTYPE> <o:p></o:p></span></font></p>
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<td height=12 style='padding:.75pt 3.75pt .75pt .75pt;height:9.35pt'>
<p class=MsoNormal align=right style='text-align:right;mso-element:
frame'><font size=1 color="#4e6172" face="Trebuchet MS"><span
style='font-size:7.0pt;font-family:"Trebuchet MS";color:#4E6172'><o:p> </o:p></span></font></p>
</td>
</tr>
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<p class=MsoNormal style='mso-element:frame'><font size=1
face="Times New Roman"><span style='font-size:1.0pt'><o:p></o:p></span></font></p>
</td>
<td height=1 bgcolor="#4E6172" style='border:none;background:#4E6172;
padding:.75pt .75pt .75pt .75pt;height:.6pt;moz-background-clip: -moz-initial;
moz-background-origin: -moz-initial;moz-background-inline-policy: -moz-initial;
background-position-x:0%;background-position-y:50%'>
<p class=MsoNormal style='mso-element:frame'><font size=1
face="Times New Roman"><span style='font-size:1.0pt'><o:p> </o:p></span></font></p>
</td>
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width="100%" style='width:100.0%' height="100%">
<tr height=1 style='height:.6pt'>
<td height=1 valign=top style='padding:.75pt .75pt 3.0pt 3.0pt;
height:.6pt'>
<p style='mso-element:frame'><strong><b><font size=1 color="#4e6172"
face="Trebuchet MS"><span style='font-size:8.0pt;font-family:"Trebuchet MS";
color:#4E6172'>James Donnelly</span></font></b></strong><o:p></o:p></p>
<p style='mso-element:frame'><b><font size=1 color="#4e6172"
face="Trebuchet MS"><span style='font-size:8.0pt;font-family:"Trebuchet MS";
color:#4E6172;font-weight:bold'><o:p> </o:p></span></font></b></p>
<p style='mso-element:frame'><font size=1 color="#4e6172"
face="Trebuchet MS"><span style='font-size:8.0pt;font-family:"Trebuchet MS";
color:#4E6172'> <o:p></o:p></span></font></p>
</td>
<td height=1 valign=top style='padding:.75pt 3.0pt 3.0pt .75pt;
height:.6pt'>
<p align=right style='text-align:right;mso-element:frame'><strong><b><font
size=1 color="#4e6172" face="Trebuchet MS"><span style='font-size:8.0pt;
font-family:"Trebuchet MS";color:#4E6172'>TXT4 Ltd</span></font></b></strong><font
size=1 color="#4e6172" face="Trebuchet MS"><span style='font-size:8.0pt;
font-family:"Trebuchet MS";color:#4E6172'><br>
Unit 4.02<br>
The </span></font><font size=1 face="Trebuchet MS"><span
style='font-size:8.0pt;font-family:"Trebuchet MS"'><ns0:place
w:insAuthor="James Donnelly" w:insDate="2007-02-09T15:42:00Z"
w:endInsAuthor="James Donnelly" w:endInsDate="2007-02-09T15:42:00Z"><ns0:PlaceName
w:insAuthor="James Donnelly" w:insDate="2007-02-09T15:42:00Z"
w:endInsAuthor="James Donnelly" w:endInsDate="2007-02-09T15:42:00Z"><st1:place
w:st="on"><st1:PlaceName w:st="on"><font color="#4e6172"><span
style='color:#4E6172'>Tea</span></font></st1:PlaceName></ns0:PlaceName></st1:place><font
color="#4e6172"><span style='color:#4E6172'> </span></font><ns0:PlaceType
w:insAuthor="James Donnelly" w:insDate="2007-02-09T15:42:00Z"
w:endInsAuthor="James Donnelly" w:endInsDate="2007-02-09T15:42:00Z"><st1:PlaceType
w:st="on"><font color="#4e6172"><span style='color:#4E6172'>Building</span></font></st1:PlaceType></ns0:PlaceType></ns0:place><font
color="#4e6172"><span style='color:#4E6172'><br>
</span></font><ns0:Street w:insAuthor="James Donnelly"
w:insDate="2007-02-09T15:42:00Z" w:endInsAuthor="James Donnelly"
w:endInsDate="2007-02-09T15:42:00Z"><ST1:ADDRESS u2:st="on"><ST1:STREET u2:st="on"><ns0:address
w:insAuthor="James Donnelly" w:insDate="2007-02-09T15:42:00Z"
w:endInsAuthor="James Donnelly" w:endInsDate="2007-02-09T15:42:00Z"><font
color="#4e6172"><span style='color:#4E6172'>56 Shoreditch High Street</span></font></ns0:address></ns0:Street></ST1:STREET><font
color="#4e6172"><span style='color:#4E6172'><br>
</span></font><ns0:City w:insAuthor="James Donnelly"
w:insDate="2007-02-09T15:42:00Z" w:endInsAuthor="James Donnelly"
w:endInsDate="2007-02-09T15:42:00Z"><ST1:CITY u2:st="on"><ns0:place
w:insAuthor="James Donnelly" w:insDate="2007-02-09T15:42:00Z"
w:endInsAuthor="James Donnelly" w:endInsDate="2007-02-09T15:42:00Z"><font
color="#4e6172"><span style='color:#4E6172'>London</span></font></ns0:place></ns0:City></ST1:CITY><font
color="#4e6172"><span style='color:#4E6172'><br>
<ST1:POSTALCODE u2:st="on">E1 6JJ</ST1:POSTALCODE></ST1:ADDRESS><o:p></o:p></span></font></span></font></p>
</td>
</tr>
<tr height=1 style='height:.6pt'>
<td height=1 valign=bottom style='padding:.75pt .75pt 3.0pt 3.0pt;
height:.6pt'>
<p class=MsoNormal style='mso-element:frame'><font size=3
face="Times New Roman"><span style='font-size:12.0pt'><a
href="mailto:james.donnelly@txt4.com"
title="mailto:Olivier.huin@txt4.com"><font size=1 face="Trebuchet MS"><span
style='font-size:8.0pt;font-family:"Trebuchet MS"'>james.donnelly@txt4.com</span></font></a></span></font><font
size=1 color="#4e6172" face="Trebuchet MS"><span style='font-size:8.0pt;
font-family:"Trebuchet MS";color:#4E6172'> <br>
</span></font><a href="http://www.txt4.com/" title="http://www.txt4.com"><font
size=1 face="Trebuchet MS"><span style='font-size:8.0pt;font-family:
"Trebuchet MS"'>http://www.txt4.com</span></font></a><font size=1
color="#4e6172" face="Trebuchet MS"><span style='font-size:8.0pt;
font-family:"Trebuchet MS";color:#4E6172'><o:p></o:p></span></font></p>
</td>
<td height=1 valign=bottom style='padding:.75pt 3.0pt 3.0pt .75pt;
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