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<p class=MsoNormal>Hi<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>I have just upgraded our RT to 3.6.3 from 3.4. When I try
to run the commands below to update the database I get an error. I assume that
I need to change the <version> to 3.5.1 as that is newer than my previous
install of RT? The error I get is that it can’t find the schema or the
acl etc.<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>Any help or direction will be greatly appreciated.<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>ls etc/upgrade<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal> For each item in that directory whose name is greater
than<o:p></o:p></p>
<p class=MsoNormal> your previously installed RT version, run:<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal> /opt/rt3/sbin/rt-setup-database --action schema \<o:p></o:p></p>
<p class=MsoNormal> --datadir etc/upgrade/<version><o:p></o:p></p>
<p class=MsoNormal> /opt/rt3/sbin/rt-setup-database --action acl \<o:p></o:p></p>
<p class=MsoNormal> --datadir etc/upgrade/<version><o:p></o:p></p>
<p class=MsoNormal> /opt/rt3/sbin/rt-setup-database --action insert \<o:p></o:p></p>
<p class=MsoNormal> --datadir etc/upgrade/<version><o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>Many thanks<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>Colin Durrant<o:p></o:p></p>
<p class=MsoNormal>Technical Director<o:p></o:p></p>
<p class=MsoNormal>Cipher-IT Ltd<o:p></o:p></p>
<p class=MsoNormal>0870 242 6241<o:p></o:p></p>
<p class=MsoNormal><a href="http://www.cipher-it.co.uk"><span style='color:
blue'>www.cipher-it.co.uk</span></a> <o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
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