<html><head><style type="text/css"><!-- DIV {margin:0px;} --></style></head><body><div style="font-family:times new roman, new york, times, serif;font-size:10pt"><div>Hi-<br><br>I'm sorta new to creating my own templates and to RT in general. One thing I would like to do is create a custom template that has some perl embedded in it. The docs I found seem to indicate that I can use the Text::Template method of embedding perl, i.e., use '{}' to surround the code block, but that does not seem to work. For a test, I just created a custom template with this (using Autoreplay as a example, but calling it "AutoTest":<br><br>Subject: AutoReply: {$Ticket->Subject}<br><br><br>Greetings,<br><br>This message has been automatically generated in response to the<br>creation of a trouble ticket regarding:<br> "{$Ticket->Subject()}".<br><br>{print "This is a
test\n";}<br><br> Thank you,<br> {$Ticket->QueueObj->CorrespondAddress()}<br><br>-------------------------------------------------------------------------<br>{$Transaction->Content()}<br><br>When I receive the reply from this template, where it should be printing out "This is a test", I just get "main::STDOUT".<br><br>Thanks-<br>Chuck C.<br></div></div><br>
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