<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN">
<HTML><HEAD>
<META http-equiv=Content-Type content="text/html; charset=us-ascii">
<META content="MSHTML 6.00.6000.16414" name=GENERATOR></HEAD>
<BODY>
<DIV><SPAN class=031074907-02032007><FONT face=Arial size=2>We have one
particular ticket at the moment which has about 175 transactions in it - lots of
replies/comments etc. No binary stuff, no attachments, just text and not that
much text per transaction. But it takes nearly two minutes to load up. After
loading, something is cached, either query and/or MASON stuff and it takes about
15 seconds to load until it gets cleared out of the cache. I wonder if there is
a DB index we might add for this? Anybobody else had this? RT
3.6.3</FONT></SPAN></DIV>
<DIV><SPAN class=031074907-02032007><FONT face=Arial
size=2></FONT></SPAN> </DIV>
<DIV><SPAN class=031074907-02032007><FONT face=Arial
size=2>PK</FONT></SPAN></DIV>
<DIV> </DIV>
<DIV align=left><FONT face=Arial size=2>--</FONT></DIV>
<DIV align=left><FONT face=Arial size=2>Philip Kime</FONT></DIV>
<DIV align=left><FONT face=Arial size=2>NOPS Systems Architect</FONT></DIV>
<DIV align=left><FONT face=Arial size=2>310 401 0407</FONT></DIV>
<DIV> </DIV></BODY></HTML>