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<TITLE>Re: [rt-users] RT-Action Notify Group / Call from RT Crontool</TITLE>
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<FONT FACE="Verdana, Helvetica, Arial"><SPAN STYLE='font-size:12.0px'>Sorry, small type, but same error:<BR>
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/rt-crontool --verbose --search RT::Search::FromSQL --search-arg "Status = 'new' AND Queue = 'KN.DE.CR.BUSAPPL-OS'" --condition RT::Condition::UntouchedInHours --condition-arg 1 --action RT::Action::NotifyGroup —action-arg 'TESTESCALATION'<BR>
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On 02.03.2007 15:36 Uhr, "Torsten Brumm" <torsten.brumm@googlemail.com> wrote:<BR>
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</SPAN></FONT><BLOCKQUOTE><FONT FACE="Verdana, Helvetica, Arial"><SPAN STYLE='font-size:12.0px'>Hi Rus / RT Users,<BR>
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i'm trying to use rt-action-notify-group from RT-CRONTOOL.<BR>
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My Command:<BR>
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./rt-crontool --verbose --search RT::Search::FromSQL --search-arg "Stan RT::Condition::UntouchedInHours --condition-arg 1 --action RT::Action::NotifyGroup --action-arg 'TESTESCALATION' <BR>
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If i fire this, i get the following error under RT 3.6.3.:<BR>
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[Fri Mar 2 14:33:12 2007] [crit]: Can't call method "Parse" on an undefined value at /opt/rt3/lib/RT/Action/SendEmail.pm line 118. (/opt/rt3/lib/RT.pm:346) <BR>
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Stack trace:<BR>
RT::__ANON__() called at /opt/rt3/lib/RT/Action/SendEmail.pm:118<BR>
RT::Action::SendEmail::Prepare() called at /opt/rt3/lib/RT/Action/Notify.pm:65<BR>
RT::Action::Notify::Prepare() called at ./rt-crontool:166 <BR>
Can't call method "Parse" on an undefined value at /opt/rt3/lib/RT/Action/SendEmail.pm line 118.<BR>
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Whats going wrong? Can i call this Action from Crontool or is it only for the WebUI ???<BR>
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Help pls.... <BR>
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-- <BR>
With kindest regards<BR>
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KÜHNE+NAGEL (AG & Co.) KG<BR>
Torsten Brumm / HAM MI-ID<BR>
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