James,<br><br>It looks like 58 patches were applied on the RT server. I can list them for you if you like. No we have not tried to back any of them out.<br><br>I'm not sure how to know which ones would be appropriate to backout. I'm about to start reading all of the READMEs for the patches to see if I can find anything that stands out.
<br><br>Thanks,<br>Steve<br><br><div><span class="gmail_quote">On 3/7/07, <b class="gmail_sendername"><a href="mailto:jmoseley@pgtv.com">jmoseley@pgtv.com</a></b> <<a href="mailto:jmoseley@pgtv.com">jmoseley@pgtv.com</a>
> wrote:</span><blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;">Which Solaris patches were installed? Have you tried backing out of them?
<br><br><br>James Moseley<br><br><br><br><br><br> "Steve Holmes"<br> <<a href="mailto:sholmes42@mac.co">sholmes42@mac.co</a><br> m> To
<br> Sent by: "RT Users"<br> rt-users-bounces@ <<a href="mailto:rt-users@lists.bestpractical.com">rt-users@lists.bestpractical.com</a>><br> lists.bestpractic
cc<br> <a href="http://al.com">al.com</a><br> Subject<br> [rt-users] Can't create new
<br> 03/07/2007 02:15 tickets, new problem<br> PM<br><br><br><br><br><br><br><br><br><br>My install of RT 3.6.1 (on Solaris 10, mysql 5.0.22) has been working very<br>nicely for several months. We only have about 80 tickets, but we have been
<br>able to create tickets with no problems both in the web interface and via<br>email. That is, until today. Now I get:<br><br> error: Transactions not supported by database at<br> /opt/perlsite/lib/site_perl/5.8.7/sun4-solaris/DBI.pm line 1668.
<br><br> context:<br><br> ...<br><br> 1664:<br> sub begin_work {<br> 1665:<br> my $dbh = shift;<br> 1666:<br> return $dbh->set_err(1, "Already in a transaction")
<br> 1667:<br> unless $dbh->FETCH('AutoCommit');<br> 1668:<br> $dbh->STORE('AutoCommit', 0); # will croak if driver<br> doesn't support it
<br> 1669:<br> $dbh->STORE('BegunWork', 1); # trigger post<br> commit/rollback action<br> 1670:<br> return 1;<br> 1671:<br>
}<br> 1672:<br><br> ...<br><br><br><br> code /opt/perlsite/lib/site_perl/5.8.7/sun4-solaris/DBI.pm:1668<br> stack: /opt/perlsite/lib/site_perl/5.8.7<br> /DBIx/SearchBuilder/Handle.pm:720
<br> /opt/rt3/lib/RT/Ticket_Overlay.pm:564<br> /opt/rt3/lib/RT/Interface/Web.pm:446<br> /opt/rt3/share/html/Ticket/Display.html:103<br> /opt/rt3/share/html/Ticket/Create.html:300<br> /opt/rt3/share/html/autohandler:279
<br><br><br><br><br>when trying to create a ticket on the web. I get similar, but slightly<br>different errors from an email attempt. I've searched the archives and the<br>wiki but any mention of the keywords here are from 2002 or so.
<br><br>I checked the rt3.Transactions table on the mysql server it it is INNODB.<br>Are there other tables to check?<br><br>I haven't modified RT or the mysql server at all in many weeks. However,<br>Solaris patches were applied last night. Unfortunately, I can't see
<br>anything has changed in the RT or the mysql install. And SearchBuilder is<br>up to date according to CPAN.<br><br>Appreciate any ideas of where to look.<br><br>Thanks,<br>Steve Holmes<br>_______________________________________________
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