Well, I'm guessing, but would say that you included the "|" character in your command. I'm thinking you will have to remove one or both of them. <br><br>Steve.<br><br><br><div><span class="gmail_quote">On 3/13/07,
<b class="gmail_sendername">Randy Paries</b> <<a href="mailto:rtparies@gmail.com">rtparies@gmail.com</a>> wrote:</span><blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;">
Steve I appreciate the help.<br><br>So i put in a symlink to my my /etc/smrsh ( where i also found my<br>rt-mailgate from when i first installed rt3)<br><br>so now i get the error<br>===========================================
<br>smrsh: cannot use | in command<br>554 5.0.0 Service unavailable<br><br><br>Thanks for anymore help<br><br><br>On 3/12/07, Steve Holmes <<a href="mailto:sholmes42@mac.com">sholmes42@mac.com</a>> wrote:<br>> You need a symlink in your
sm.bin directory pointing to the html2mime<br>> executable. The sm.bin directory might be in /var/adm, depending on your<br>> sendmail configuration. See man smrsh(1M).<br>><br>> Steve<br>><br>><br>> On 3/10/07, Randy Paries <
<a href="mailto:rtparies@gmail.com">rtparies@gmail.com</a>> wrote:<br>> ><br>> > Hello,<br>> > I found this article<br>> > <a href="http://wiki.bestpractical.com/index.cgi?html2mime">http://wiki.bestpractical.com/index.cgi?html2mime
</a><br>> > this is just what i need<br>> ><br>> > so i created the script and added the line to my aliases<br>> > rt-cluster-help: "|/home/rt3/bin/html2mime |<br>> > /home/rt3/bin/rt-mailgate --queue ClusterHelp --action correspond
<br>> > --url <a href="http://rt3.domain.com/">http://rt3.domain.com/</a>"<br>> ><br>> > i made the permissions of /home/rt3/bin/html2mime the same as<br>> > /home/rt3/bin/rt-mailgate<br>> >
<br>> > yet when i try to use it , i get the error...<br>> ><br>> =================================================================<br>> > ----- The following addresses had permanent fatal errors -----
<br>> > "|/home/rt3/bin/html2mime | /home/rt3/bin/rt-mailgate --queue<br>> > ClusterHelp --action correspond --url <a href="http://rt3.domain.com/">http://rt3.domain.com/</a>"<br>> > (reason: Service unavailable)
<br>> > (expanded from: < <a href="mailto:rt-cluster-help@rt3.domain.com">rt-cluster-help@rt3.domain.com</a>>)<br>> ><br>> > ----- Transcript of session follows -----<br>> > smrsh: "html2mime" not available for sendmail programs (stat failed)
<br>> > 554 5.0.0 Service unavailable<br>> ><br>> =================================================================<br>> ><br>> > thanks if anyone can give me any suggestions.<br>> > _______________________________________________
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http://wiki.bestpractical.com</a><br>> > Commercial support: <a href="mailto:sales@bestpractical.com">sales@bestpractical.com</a><br>> ><br>> ><br>> > Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
<br>> > Buy a copy at <a href="http://rtbook.bestpractical.com">http://rtbook.bestpractical.com</a><br>> ><br>><br>><br></blockquote></div><br><br clear="all"><br>-- <br>I believe I found the missing link between animal and civilized man. It is
<br>us. -Konrad Lorenz, ethologist, Nobel laureate (1903-1989)<br><br>We in America do not have government by the majority. We have government by<br>the majority who participate. -Thomas Jefferson, third US president,<br>
architect and author (1743-1826)