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<DIV><FONT face=Arial size=2>Hello,</FONT></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><FONT face=Arial size=2>We are currently running RT 3.4.4 on Debian.
I have installed RT-Extension-CommandByMail along with the applicable
patch.</FONT></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><FONT face=Arial size=2>The issue we are having is our own software
solution sends out automated alert emails to our support email with this as
first line in the notificaiton:</FONT></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><FONT face=Arial size=2>hostname: xxxxx</FONT></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><FONT face=Arial size=2>this causes an Extended mailgate error for the
unknown command "hostname".</FONT></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><FONT face=Arial size=2>My question is how can I resolve this?
Shouldn't the extension ignore entries that are not commands?</FONT></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><FONT face=Arial size=2>Thank-you,</FONT></DIV>
<DIV><FONT face=Arial size=2>Frank</FONT></DIV></BODY></HTML>