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<body>I ended up putting my self in both groups and creating/saving the searches in each queue. I just thought there might be something I could do with the rights.<BR><BR><BR><BR>
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> Date: Mon, 2 Apr 2007 10:10:46 -0700<BR>> From: KFCrocker@lbl.gov<BR>> To: jmhanks1373@hotmail.com<BR>> CC: rt-users@lists.bestpractical.com<BR>> Subject: Re: [rt-users] LoadSavedSearches right and Customize RT at a glance "Available" queries<BR>> <BR>> Jared,<BR>> <BR>> <BR>> Is there someone that exists in both groups? If so, that person could <BR>> save the search from one Queue as a personal search and then get into <BR>> the other Queue for the other group and load that personnaly saved <BR>> search and save it again under a different title as a Queue saved <BR>> search? Try that.<BR>> <BR>> <BR>> Kenn<BR>> LBNL<BR>> <BR>> Jared Hanks wrote:<BR>> > Hello,<BR>> > <BR>> > I'm apart of Group1 and have saved a search. I want users in Group2 to <BR>> > be able to load this saved search and add it to their "Customize RT at a <BR>> > glance", but I'm unable to get it to work. Users can't see the Group1's <BR>> > saved searches in the search builder and aren't able to see them in the <BR>> > "Available" column in Customize RT at a glance.<BR>> > <BR>> > I have the CreateSavedSearch, <BR>> > EditSavedSearches,LoadSavedSearch,ShowSavedSearches rights granted to <BR>> > privileged users, so shouldn't I just need to go to Group1 and grant <BR>> > Group2 the ShowSavedSearch right? This seems like this should do it, <BR>> > but it doesn't.<BR>> > <BR>> > Any help is appreciated.<BR>> > <BR>> > Thanks,<BR>> > Jared<BR>> > <BR>> > ------------------------------------------------------------------------<BR>> > Live Search Maps – find all the local information you need, right when <BR>> > you need it. Find it! <http://maps.live.com/?icid=wlmtag2&FORM=MGAC01><BR>> > <BR>> > <BR>> > ------------------------------------------------------------------------<BR>> > <BR>> > _______________________________________________<BR>> > http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users<BR>> > <BR>> > Community help: http://wiki.bestpractical.com<BR>> > Commercial support: sales@bestpractical.com<BR>> > <BR>> > <BR>> > Discover RT's hidden secrets with RT Essentials from O'Reilly Media. <BR>> > Buy a copy at http://rtbook.bestpractical.com<BR><br /><hr />It’s tax season, make sure to follow these few simple tips <a href='http://articles.moneycentral.msn.com/Taxes/PreparationTips/PreparationTips.aspx?icid=WLMartagline' target='_new'>Check it out!</a></body>
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