<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 3.2//EN">
<HTML>
<HEAD>
<META HTTP-EQUIV="Content-Type" CONTENT="text/html; charset=utf-8">
<META NAME="Generator" CONTENT="MS Exchange Server version 6.5.7650.28">
<TITLE>AW: [rt-users] Filtering incoming tickets/email</TITLE>
</HEAD>
<BODY>
<!-- Converted from text/plain format -->
<P><FONT SIZE=2>Depending on your setup procmail should help.<BR>
<BR>
Torsten<BR>
<BR>
-----Original Message-----<BR>
From: rt-users-bounces@lists.bestpractical.com <rt-users-bounces@lists.bestpractical.com><BR>
To: rt-users@lists.bestpractical.com <rt-users@lists.bestpractical.com><BR>
Sent: Wed May 02 05:46:50 2007<BR>
Subject: [rt-users] Filtering incoming tickets/email<BR>
<BR>
What I want to do is filter and discard any incoming ticket/email with "auto-replied (zimbra; vacation)" in the message header. Any tips?<BR>
<BR>
Thanks,<BR>
Shannon<BR>
<BR>
<BR>
<BR>
__________________________________________________<BR>
Do You Yahoo!?<BR>
Tired of spam? Yahoo! Mail has the best spam protection around<BR>
<A HREF="http://mail.yahoo.com">http://mail.yahoo.com</A><BR>
_______________________________________________<BR>
<A HREF="http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users">http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users</A><BR>
<BR>
Community help: <A HREF="http://wiki.bestpractical.com">http://wiki.bestpractical.com</A><BR>
Commercial support: sales@bestpractical.com<BR>
<BR>
<BR>
Discover RT's hidden secrets with RT Essentials from O'Reilly Media.<BR>
Buy a copy at <A HREF="http://rtbook.bestpractical.com">http://rtbook.bestpractical.com</A><BR>
</FONT>
</P>
</BODY>
</HTML>