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<DIV><FONT face=Arial size=2><SPAN class=324161914-08052007>The string/variable
$Ticket->Id is the ticket number. What are the variables for
ticket Owner's (who is a privileged user):</SPAN></FONT></DIV>
<DIV><FONT face=Arial size=2><SPAN
class=324161914-08052007></SPAN></FONT> </DIV>
<DIV><FONT face=Arial size=2><SPAN class=324161914-08052007>Real
Name</SPAN></FONT></DIV>
<DIV><FONT face=Arial size=2><SPAN
class=324161914-08052007>Email
and in Phone numbers 'Work' field values?</SPAN></FONT></DIV>
<DIV><FONT face=Arial size=2><SPAN
class=324161914-08052007></SPAN></FONT> </DIV>
<DIV><FONT face=Arial size=2><SPAN class=324161914-08052007>Thank
you,</SPAN></FONT></DIV>
<DIV><FONT face=Arial size=2><SPAN class=324161914-08052007>Kamber
Dalal</SPAN></FONT></DIV></BODY></HTML>