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<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Howdy all,</span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Is there a way to list the priority of the request in the
body of the email? I have multiple queues that have a different starting priority
based on the issue the user is having. We set up a standard response time based
on priority and would like to be able to pull it into the email so there isn’t
any confusion as to when they can expect a response. I know how to edit
the templates; I just don’t know what code to put in to pull the priority
code in.</span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'> </span></font></p>
<p class=MsoNormal><font size=3 face=Arial><span style='font-size:12.0pt;
font-family:Arial'>Christopher Moughan</span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>System Administrator</span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Brown & Brown</span></font><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'> </span></font><font size=2
face=Arial><span style='font-size:10.0pt;font-family:Arial'>Lehigh</span></font><font
size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'> </span></font><font
size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'>Valley</span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>268 Brodhead Road</span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Bethlehem</span></font><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'>, </span></font><font size=2
face=Arial><span style='font-size:10.0pt;font-family:Arial'>PA</span></font><font
size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'> </span></font><font
size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'>18017</span></font></p>
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12.0pt'> </span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Office 610-694-1814</span></font></p>
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12.0pt'> </span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Fax 610-974-9791</span></font></p>
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12.0pt'> </span></font></p>
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12.0pt'> </span></font></p>
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12.0pt'> </span></font></p>
<p class=MsoNormal><font size=2 color=black face="Maiandra GD"><span
style='font-size:10.0pt;font-family:"Maiandra GD";color:black'> </span></font></p>
<p class=MsoNormal><strong><b><font size=2 color=black face=Arial><span
style='font-size:10.0pt;font-family:Arial;color:black'>IMPORTANT: </span></font></b></strong><font
size=2 color=black face=Arial><span style='font-size:10.0pt;font-family:Arial;
color:black'>Insurance coverage can not be bound, amended or changed via
voicemail, facsimile or Email message without confirmation from an authorized
Brown & Brown representative. </span></font></p>
<p><b><u><font size=2 color=black face=Arial><span style='font-size:10.0pt;
font-family:Arial;color:black;font-weight:bold'>NOTICE:</span></font></u></b><font
size=2 color=black face=Arial><span style='font-size:10.0pt;font-family:Arial;
color:black'> The information contained in this electronic message is legally
privileged and confidential and is intended for the use of the individual or
entity named above. If the reader of this message is not the intended
recipient, you are hereby notified that any dissemination, distribution or copy
of this message is strictly prohibited. If you have received this communication
in error, please contact the sender by reply email and destroy all electronic
and printed copies of this message. </span></font></p>
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