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<P><FONT SIZE=2>Sound like the monday morning bug, jesse told me many months ago.<BR>
<BR>
Torsten<BR>
<BR>
-----Original Message-----<BR>
From: rt-users-bounces@lists.bestpractical.com <rt-users-bounces@lists.bestpractical.com><BR>
To: rt-users@lists.bestpractical.com <rt-users@lists.bestpractical.com><BR>
Sent: Mon Jun 04 20:52:21 2007<BR>
Subject: [rt-users] FastCGI Error * incomplete header<BR>
<BR>
The other day my RT setup decided to stop working. My users were<BR>
complaining about Server Internal 500 errors. I looked through the logs<BR>
(rt_error, rt_access and my Apache logs) and saw a bunch of errors from<BR>
FastCGI. I searched through the mail list archive and found a lot of<BR>
messages just like mine which showed these errors:<BR>
<BR>
<BR>
[Mon Jun 04 11:30:14 2007] [error] [client 172.31.6.95] FastCGI:<BR>
incomplete headers (0 bytes) received from server<BR>
"/opt/rt3/bin/mason_handler.fcgi"<BR>
[Mon Jun 04 14:26:42 2007] [error] [client 172.31.6.95] FastCGI: comm<BR>
with server "/opt/rt3/bin/mason_handler.fcgi" aborted: idle timeout (305<BR>
sec)<BR>
[Mon Jun 04 14:26:43 2007] [error] [client 172.31.6.95] FastCGI:<BR>
incomplete headers (0 bytes) received from server<BR>
"/opt/rt3/bin/mason_handler.fcgi"<BR>
~<BR>
<BR>
<BR>
I set the idletimeout to 305 based on a reply from someone in the mail<BR>
archive. I also increased the processes to 15. But none of this has<BR>
worked yet. I can't even get the login page to come up. When this fiasco<BR>
started I could at least get the login page up. like I said this<BR>
started the other day and after I stopped the web server a few times<BR>
things went back to normal until this morning when a user tried to<BR>
login.<BR>
<BR>
I am running Fedora Core 4 and mysql 4.11 with RT 3.4.5.<BR>
<BR>
<BR>
Anyone have a pointer on where to check things out?<BR>
<BR>
TIA<BR>
<BR>
John J. Boris, Sr.<BR>
JEN-A-SyS Administrator<BR>
Archdiocese of Philadelphia<BR>
<BR>
"Remember! That light at the end of the tunnel<BR>
Just might be the headlight of an oncoming train!"<BR>
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