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align=left><FONT size=2><SPAN><STRONG><FONT size=3><FONT size=2>Jeff
Stark, Sr Systems Administrator</FONT><SPAN
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</SPAN><BR></FONT></STRONG>SumTotal Systems, Inc. (<SPAN
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<FONT face=Tahoma size=2><B>From:</B> rt-users-bounces@lists.bestpractical.com
[mailto:rt-users-bounces@lists.bestpractical.com] <B>On Behalf Of </B>Jeff
Stark<BR><B>Sent:</B> Wednesday, June 06, 2007 1:17 PM<BR><B>To:</B>
rt-users<BR><B>Subject:</B> [rt-users] UnPriv User - Attachment Custom
Fields<BR></FONT><BR></DIV>
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<DIV><SPAN class=392171417-06062007><FONT face=Arial
size=2>Hello,</FONT></SPAN></DIV>
<DIV><SPAN class=392171417-06062007><FONT face=Arial
size=2></FONT></SPAN> </DIV>
<DIV><SPAN class=392171417-06062007><FONT face=Arial size=2>We have some custom
fields that are for attachments....when the un-priv user (in self service)
clicks the link, it takes them to the default self service
page.</FONT></SPAN></DIV>
<DIV><SPAN class=392171417-06062007><FONT face=Arial
size=2></FONT></SPAN> </DIV>
<DIV><SPAN class=392171417-06062007><FONT face=Arial size=2>Can anyone tell me
what permissions I need to change to allow the user to get to
/Downloads/CustomFieldValue/dhandler?</FONT></SPAN></DIV>
<DIV><SPAN class=392171417-06062007><FONT face=Arial
size=2></FONT></SPAN> </DIV>
<DIV><SPAN class=392171417-06062007><FONT face=Arial size=2>I have looked at
Linux file permissions and am not sure where else to look. I don't see
anything in Apache, I am sure its something silly that I am just not thinking
of.</FONT></SPAN></DIV>
<DIV><SPAN class=392171417-06062007><FONT face=Arial
size=2></FONT></SPAN> </DIV>
<DIV><SPAN class=392171417-06062007><FONT face=Arial size=2>Please
advise,</FONT></SPAN></DIV>
<DIV><SPAN class=392171417-06062007><FONT face=Arial
size=2></FONT></SPAN> </DIV>
<DIV><SPAN class=392171417-06062007><FONT face=Arial
size=2>-Stark</FONT></SPAN></DIV></BODY></HTML>