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<TITLE>Re: [rt-users] FW: Ticket Report We Use</TITLE>
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<P><FONT SIZE=2>Hi everyone, here is what I was told by the person who created the report, I hope this helps:<BR>
<BR>
<BR>
In crystal, they have to go to Database>Set Location, click on each of the tables then "set location" and find the database/table. This remaps the tables to their database and they should be able to run the report.<BR>
<BR>
<BR>
<BR>
<BR>
Nick Del Carpio<BR>
CompuPay<BR>
IT HelpDesk<BR>
3450 Lakeside Dr.<BR>
Suite 400<BR>
Miramar, FL 33027<BR>
954-874-4888<BR>
<BR>
<BR>
<BR>
-----Original Message-----<BR>
From: sebsua@gmail.com<BR>
To: Helmuth Ramirez<BR>
CC: kelly.terry.jones@gmail.com; rt-users@bestpractical.com; Jesse Vincent<BR>
Sent: Wed Jun 20 09:56:29 2007<BR>
Subject: Re: [rt-users] FW: Ticket Report We Use<BR>
<BR>
El Mar, 19-06-2007 a las 16:12 -0400, Helmuth Ramirez escribió:<BR>
> Ok, here is the report we use, something simple that perhaps the<BR>
> community can build upon.<BR>
<BR>
Helmuth, can you point us in the right direction on how to get this<BR>
report running on our RT?<BR>
<BR>
Thx<BR>
Seb.-<BR>
<BR>
<BR>
</FONT>
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