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<p class=MsoNormal>Hello,<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>New to this list, looks like a lot of good information.<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>How would one go about customizing the GUI to perform custom
actions? I can see that I can customize Tabs to add more buttons to the
standard reply, comment, resolve etc. How would I create a customized
version of the reply/correspond action that also sets priority to 1 and sets a
custom field? I'm basically trying to create a button for sev 1 tickets
that can do several actions with one click. I tried adding code into the
button and got an error. <o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>Thanks,<o:p></o:p></p>
<p class=MsoNormal>JG<o:p></o:p></p>
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