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<DIV><FONT face=Arial size=2>Found the answer, and posting here for future
idiots such as myself.</FONT></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><FONT face=Arial size=2>The problem was simply that I had the wrong values
set for $rtname, $Organization, and $WebBaseURL.</FONT></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV> </DIV>
<BLOCKQUOTE
style="PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px">
<DIV style="FONT: 10pt arial">----- Original Message ----- </DIV>
<DIV
style="BACKGROUND: #e4e4e4; FONT: 10pt arial; font-color: black"><B>From:</B>
<A title=michael@headwestsoftware.com
href="mailto:michael@headwestsoftware.com">Michael Martin</A> </DIV>
<DIV style="FONT: 10pt arial"><B>To:</B> <A
title=rt-users@lists.bestpractical.com
href="mailto:rt-users@lists.bestpractical.com">rt-users@lists.bestpractical.com</A>
</DIV>
<DIV style="FONT: 10pt arial"><B>Sent:</B> Thursday, July 12, 2007 9:28
AM</DIV>
<DIV style="FONT: 10pt arial"><B>Subject:</B> [rt-users] Can't locate object
method "host" via package"URI::_generic"</DIV>
<DIV><BR></DIV>
<DIV><FONT face=Arial size=2>Hello all-</FONT></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><FONT face=Arial size=2>I have a brand new 3.6.4 RT up and running, but I
can't seem to create any new tickets. Any attempts to do so results
in</FONT></DIV>
<DIV><FONT face=Arial size=2>"Can't locate object method "host" via package
"URI::_generic". I've attached the raw error output below.</FONT></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><FONT face=Arial size=2>I'm reasonably certain that I have </FONT><FONT
face=Arial size=2>all the prerequisites installed - make testdeps thinks so,
anyway. And, I've searched</FONT></DIV>
<DIV><FONT face=Arial size=2>the archives - found one other person that
reported this problem back in January, but there seems to be no response
to</FONT></DIV>
<DIV><FONT face=Arial size=2>his question, perhaps he received a personal
response that didn't make it into the list?</FONT></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><FONT face=Arial size=2>I won't be surprised if it's something I've
misconfigured - I am a raw newbie concerning RT, and my perl experience
is</FONT></DIV>
<DIV><FONT face=Arial size=2>fairly weak at this point (although I expect the
RT implementation project will rectify that!)</FONT></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><FONT face=Arial size=2>Thanks,</FONT></DIV>
<DIV><FONT face=Arial size=2>Michael Martin</FONT></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><PRE>Can't locate object method "host" via package "URI::_generic" at /work/rt3/lib/RT/Interface/Web.pm line 196.
Trace begun at /usr/share/perl5/HTML/Mason/Exceptions.pm line 129
HTML::Mason::Exceptions::rethrow_exception('Can\'t locate object method "host" via package "URI::_generic" at /work/rt3/lib/RT/Interface/Web.pm line 196.^J') called at /work/rt3/lib/RT/Interface/Web.pm line 196
RT::Interface::Web::Redirect('hw.dev.local/rt/Ticket/Display.html?id=2') called at /work/rt3/share/html/Ticket/Display.html line 173
HTML::Mason::Commands::__ANON__('TimeEstimated', '', 'Status', 'new', 'new-DependsOn', '', 'Queue', 'General', 'AdminCc', '', 'Requestors', 'root@localhost', 'InitialPriority', 0, 'Starts', '', 'Attach', '', 'TimeWorked', '', 'id', 'new', 'TimeEstimated-TimeUnits', 'minutes', 'Cc', '', 'Subject', 'test', 'FinalPriority', 0, 'new-RefersTo', '', 'TimeLeft', '', 'TimeLeft-TimeUnits', 'minutes', 'RefersTo-new', '', 'Owner', 10, 'DependsOn-new', '', 'new-MemberOf', '', 'MemberOf-new', '', 'Content', 'test', 'TimeWorked-TimeUnits', 'minutes', 'Due', '') called at /usr/share/perl5/HTML/Mason/Component.pm line 135
HTML::Mason::Component::run('HTML::Mason::Component::FileBased=HASH(0x96bf0f8)', 'TimeEstimated', '', 'Status', 'new', 'new-DependsOn', '', 'Queue', 'General', 'AdminCc', '', 'Requestors', 'root@localhost', 'InitialPriority', 0, 'Starts', '', 'Attach', '', 'TimeWorked', '', 'id', 'new', 'TimeEstimated-TimeUnits', 'minutes', 'Cc', '', 'Subject', 'test', 'FinalPriority', 0, 'new-RefersTo', '', 'TimeLeft', '', 'TimeLeft-TimeUnits', 'minutes', 'RefersTo-new', '', 'Owner', 10, 'DependsOn-new', '', 'new-MemberOf', '', 'MemberOf-new', '', 'Content', 'test', 'TimeWorked-TimeUnits', 'minutes', 'Due', '') called at /usr/share/perl5/HTML/Mason/Request.pm line 1256
eval {...} at /usr/share/perl5/HTML/Mason/Request.pm line 1246
HTML::Mason::Request::comp(undef, undef, 'TimeEstimated', '', 'Status', 'new', 'new-DependsOn', '', 'Queue', 'General', 'AdminCc', '', 'Requestors', 'root@localhost', 'InitialPriority', 0, 'Starts', '', 'Attach', '', 'TimeWorked', '', 'id', 'new', 'TimeEstimated-TimeUnits', 'minutes', 'Cc', '', 'Subject', 'test', 'FinalPriority', 0, 'new-RefersTo', '', 'TimeLeft', '', 'TimeLeft-TimeUnits', 'minutes', 'RefersTo-new', '', 'Owner', 10, 'DependsOn-new', '', 'new-MemberOf', '', 'MemberOf-new', '', 'Content', 'test', 'TimeWorked-TimeUnits', 'minutes', 'Due', '') called at /work/rt3/share/html/Ticket/Create.html line 303
HTML::Mason::Commands::__ANON__('TimeEstimated', '', 'Status', 'new', 'new-DependsOn', '', 'Queue', 'General', 'AdminCc', '', 'Requestors', 'root@localhost', 'InitialPriority', 0, 'Starts', '', 'Attach', '', 'TimeWorked', '', 'id', 'new', 'TimeEstimated-TimeUnits', 'minutes', 'Cc', '', 'Subject', 'test', 'FinalPriority', 0, 'new-RefersTo', '', 'RefersTo-new', '', 'TimeLeft-TimeUnits', 'minutes', 'TimeLeft', '', 'DependsOn-new', '', 'Owner', 10, 'new-MemberOf', '', 'MemberOf-new', '', 'Content', 'test', 'Due', '', 'TimeWorked-TimeUnits', 'minutes') called at /usr/share/perl5/HTML/Mason/Component.pm line 135
HTML::Mason::Component::run('HTML::Mason::Component::FileBased=HASH(0xa059f2c)', 'TimeEstimated', '', 'Status', 'new', 'new-DependsOn', '', 'Queue', 'General', 'AdminCc', '', 'Requestors', 'root@localhost', 'InitialPriority', 0, 'Starts', '', 'Attach', '', 'TimeWorked', '', 'id', 'new', 'TimeEstimated-TimeUnits', 'minutes', 'Cc', '', 'Subject', 'test', 'FinalPriority', 0, 'new-RefersTo', '', 'RefersTo-new', '', 'TimeLeft-TimeUnits', 'minutes', 'TimeLeft', '', 'DependsOn-new', '', 'Owner', 10, 'new-MemberOf', '', 'MemberOf-new', '', 'Content', 'test', 'Due', '', 'TimeWorked-TimeUnits', 'minutes') called at /usr/share/perl5/HTML/Mason/Request.pm line 1256
eval {...} at /usr/share/perl5/HTML/Mason/Request.pm line 1246
HTML::Mason::Request::comp(undef, undef, undef, 'TimeEstimated', '', 'Status', 'new', 'new-DependsOn', '', 'Queue', 'General', 'AdminCc', '', 'Requestors', 'root@localhost', 'InitialPriority', 0, 'Starts', '', 'Attach', '', 'TimeWorked', '', 'id', 'new', 'TimeEstimated-TimeUnits', 'minutes', 'Cc', '', 'Subject', 'test', 'FinalPriority', 0, 'new-RefersTo', '', 'RefersTo-new', '', 'TimeLeft-TimeUnits', 'minutes', 'TimeLeft', '', 'DependsOn-new', '', 'Owner', 10, 'new-MemberOf', '', 'MemberOf-new', '', 'Content', 'test', 'Due', '', 'TimeWorked-TimeUnits', 'minutes') called at /work/rt3/share/html/autohandler line 291
HTML::Mason::Commands::__ANON__('TimeEstimated', '', 'Status', 'new', 'new-DependsOn', '', 'Queue', 'General', 'AdminCc', '', 'Requestors', 'root@localhost', 'InitialPriority', 0, 'Starts', '', 'Attach', '', 'TimeWorked', '', 'id', 'new', 'TimeEstimated-TimeUnits', 'minutes', 'Cc', '', 'Subject', 'test', 'new-RefersTo', '', 'FinalPriority', 0, 'RefersTo-new', '', 'TimeLeft-TimeUnits', 'minutes', 'TimeLeft', '', 'DependsOn-new', '', 'Owner', 10, 'new-MemberOf', '', 'MemberOf-new', '', 'Content', 'test', 'Due', '', 'TimeWorked-TimeUnits', 'minutes') called at /usr/share/perl5/HTML/Mason/Component.pm line 135
HTML::Mason::Component::run('HTML::Mason::Component::FileBased=HASH(0x9eed90c)', 'TimeEstimated', '', 'Status', 'new', 'new-DependsOn', '', 'Queue', 'General', 'AdminCc', '', 'Requestors', 'root@localhost', 'InitialPriority', 0, 'Starts', '', 'Attach', '', 'TimeWorked', '', 'id', 'new', 'TimeEstimated-TimeUnits', 'minutes', 'Cc', '', 'Subject', 'test', 'new-RefersTo', '', 'FinalPriority', 0, 'RefersTo-new', '', 'TimeLeft-TimeUnits', 'minutes', 'TimeLeft', '', 'DependsOn-new', '', 'Owner', 10, 'new-MemberOf', '', 'MemberOf-new', '', 'Content', 'test', 'Due', '', 'TimeWorked-TimeUnits', 'minutes') called at /usr/share/perl5/HTML/Mason/Request.pm line 1251
eval {...} at /usr/share/perl5/HTML/Mason/Request.pm line 1246
HTML::Mason::Request::comp(undef, undef, undef, 'TimeEstimated', '', 'Status', 'new', 'new-DependsOn', '', 'Queue', 'General', 'AdminCc', '', 'Requestors', 'root@localhost', 'InitialPriority', 0, 'Starts', '', 'Attach', '', 'TimeWorked', '', 'id', 'new', 'TimeEstimated-TimeUnits', 'minutes', 'Cc', '', 'Subject', 'test', 'new-RefersTo', '', 'FinalPriority', 0, 'RefersTo-new', '', 'TimeLeft-TimeUnits', 'minutes', 'TimeLeft', '', 'DependsOn-new', '', 'Owner', 10, 'new-MemberOf', '', 'MemberOf-new', '', 'Content', 'test', 'Due', '', 'TimeWorked-TimeUnits', 'minutes') called at /usr/share/perl5/HTML/Mason/Request.pm line 460
eval {...} at /usr/share/perl5/HTML/Mason/Request.pm line 460
eval {...} at /usr/share/perl5/HTML/Mason/Request.pm line 412
HTML::Mason::Request::exec('HTML::Mason::Request::ApacheHandler=HASH(0xa02f4c0)') called at /usr/share/perl5/HTML/Mason/ApacheHandler.pm line 165
HTML::Mason::Request::ApacheHandler::exec('HTML::Mason::Request::ApacheHandler=HASH(0xa02f4c0)') called at /usr/share/perl5/HTML/Mason/ApacheHandler.pm line 832
HTML::Mason::ApacheHandler::handle_request('HTML::Mason::ApacheHandler=HASH(0x92a0478)', 'Apache2::RequestRec=SCALAR(0xa00d600)') called at /work/rt3/bin/webmux.pl line 125
eval {...} at /work/rt3/bin/webmux.pl line 125
RT::Mason::handler('Apache2::RequestRec=SCALAR(0xa00d600)') called at -e line 0
eval {...} at -e line 0</PRE></DIV>
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