Hi All,<br><br>Thanks for the update from Kevin and Manuel. I forgot to mention that I'm using a Windows Version of RT. And I found that the extension which you suggested is for Linux version. If anyone have done this in Windows version please help me.<br><br>Thanks in advance.<br>Regards,<br>Sridhar Adabala.<br><br><br><br>Date: Mon, 16 Jul 2007 11:06:36 -0400<br>From: Kevin Falcone <falcone@bestpractical.com><br>Subject: Re: [rt-users] How to configure for multiple domains.<br>To: RT Users <RT-Users@lists.bestpractical.com><br>Message-ID: <5CC003B8-9043-477B-A58C-171301F5AD2B@bestpractical.com><br>Content-Type: text/plain; charset=US-ASCII; delsp=yes; format=flowed<br><br><br>On Jul 16, 2007, at 8:40 AM, Sridhar Adabala wrote:<br><br>> I created different queues as eurocallingcards and vedatelecom and <br>> able to manage to get the emails for them. And when creating new <br>> ticket for vedatelecom the auto reply emails which are
going with <br>> subject [Eurocallingcards # {ticket no}] subject for vedatelecom <br>> also. I would like to change the subject as [Vedatelecom #{ticket <br>> No}]. I had created new template and scrips for vedatelecom queue <br>> and able to manage the correspondence address.<br>><br>> But unable to change the subject. Please if anyone can help in this <br>> kindly update me.<br><br>The branded queues extension should do what you want<br><br>http://search.cpan.org/dist/RT-Extension-BrandedQueues/<br><br>-kevin<br><br><br><p>
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