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<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Hi everyone,<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>I am wondering whether there is someone there who could
help.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<pre><font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'>This is the summary of the problem: Links are not clickable after I have changed the Default RT at a Glance. I am running RT 3.6.3, </span></font>Perl v5.8.3 under Linux (FC6), and MySql 5.0.27. This is not a production site, but rather an experimental PC that carry RT 3.6.3. I were doing some tests and experimenting when the reported problem has happened.<font
face=Arial><span style='font-family:Arial'><o:p></o:p></span></font></pre><pre><font
size=2 face="Courier New"><span style='font-size:10.0pt'><o:p> </o:p></span></font></pre><pre><font
size=2 face="Courier New"><span style='font-size:10.0pt'>This is what I have done: I have logged in as root. I have changed the default RT at a glance page using the information posted on the wiki (</span></font><font
face=Arial><span style='font-family:Arial'><a
href="http://wiki.bestpractical.com/view/ChangeDefaultRTAtAGlance" title="">ChangeDefaultRTAtAGlance</a> ). I intentionally removed 10 newest unowned tickets, and did some customization on 10 highest priority tickets I own and then the tickets listed under the heading are not clickable. When I click on 10 highest priority tickets I own, I see the ticket, but they are not clickable.<o:p></o:p></span></font></pre><pre><font
size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'><o:p> </o:p></span></font></pre><pre><font
size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'>I am wondering if some one has seen this before. I have searched the mail list, but to avail. </span></font><o:p></o:p></pre>
<p><font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'>Thanks</span></font>
and I apologize for the innconvinience.<br>
<font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'>Firas</span></font>
<o:p></o:p></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
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