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<P><FONT SIZE=2>At create time? Or how have you fixef this problem???<BR>
<BR>
-----Original Message-----<BR>
From: Joe Casadonte <joe.casadonte@oracle.com><BR>
To: Ham MI-ID, Torsten Brumm<BR>
CC: ruz@bestpractical.com <ruz@bestpractical.com>; rt-users@lists.bestpractical.com <rt-users@lists.bestpractical.com><BR>
Sent: Wed Aug 08 17:53:33 2007<BR>
Subject: Re: AW: Re: [rt-users] Custom Fields and Rights Question / maybe a bug<BR>
<BR>
On 8/8/2007 11:28 AM, Ham MI-ID, Torsten Brumm wrote:<BR>
<BR>
> Yes for a normal cf this is not critical, but together with a cf set to<BR>
> mandatory this becomes critical, because the user is not able to create<BR>
> a ticket via gui anymore for this queue :-(<BR>
<BR>
We get around this by having a scrip kick off and set a default value if<BR>
the CF has no value.<BR>
<BR>
--<BR>
Regards,<BR>
<BR>
<BR>
joe<BR>
Joe Casadonte<BR>
joe.casadonte@oracle.com<BR>
<BR>
========== ==========<BR>
== The statements and opinions expressed here are my own and do not ==<BR>
== necessarily represent those of Oracle Corporation. ==<BR>
========== ==========<BR>
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