<html xmlns:v="urn:schemas-microsoft-com:vml" xmlns:o="urn:schemas-microsoft-com:office:office" xmlns:w="urn:schemas-microsoft-com:office:word" xmlns:m="http://schemas.microsoft.com/office/2004/12/omml" xmlns="http://www.w3.org/TR/REC-html40">
<head>
<meta http-equiv=Content-Type content="text/html; charset=utf-8">
<meta name=Generator content="Microsoft Word 12 (filtered medium)">
<title>AW: RE: [rt-users] issues starting RT</title>
<style>
<!--
/* Font Definitions */
@font-face
{font-family:Calibri;
panose-1:2 15 5 2 2 2 4 3 2 4;}
@font-face
{font-family:Tahoma;
panose-1:2 11 6 4 3 5 4 4 2 4;}
/* Style Definitions */
p.MsoNormal, li.MsoNormal, div.MsoNormal
{margin:0in;
margin-bottom:.0001pt;
font-size:12.0pt;
font-family:"Times New Roman","serif";}
a:link, span.MsoHyperlink
{mso-style-priority:99;
color:blue;
text-decoration:underline;}
a:visited, span.MsoHyperlinkFollowed
{mso-style-priority:99;
color:purple;
text-decoration:underline;}
p
{mso-style-priority:99;
mso-margin-top-alt:auto;
margin-right:0in;
mso-margin-bottom-alt:auto;
margin-left:0in;
font-size:12.0pt;
font-family:"Times New Roman","serif";}
span.EmailStyle18
{mso-style-type:personal-reply;
font-family:"Calibri","sans-serif";
color:#1F497D;}
.MsoChpDefault
{mso-style-type:export-only;
font-size:10.0pt;}
@page Section1
{size:8.5in 11.0in;
margin:1.0in 1.0in 1.0in 1.0in;}
div.Section1
{page:Section1;}
-->
</style>
<!--[if gte mso 9]><xml>
<o:shapedefaults v:ext="edit" spidmax="1026" />
</xml><![endif]--><!--[if gte mso 9]><xml>
<o:shapelayout v:ext="edit">
<o:idmap v:ext="edit" data="1" />
</o:shapelayout></xml><![endif]-->
</head>
<body lang=EN-US link=blue vlink=purple>
<div class=Section1>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>I looked at /usr/lib/perl5 , all folders/subfolders are owned by
root. Permission 755 <o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<div>
<div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'>
<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> Ham MI-ID, Torsten
Brumm [mailto:torsten.brumm@Kuehne-Nagel.com] <br>
<b>Sent:</b> Wednesday, September 12, 2007 4:31 PM<br>
<b>To:</b> Tamer Tayea; rt-users@lists.bestpractical.com<br>
<b>Subject:</b> AW: RE: [rt-users] issues starting RT<o:p></o:p></span></p>
</div>
</div>
<p class=MsoNormal><o:p> </o:p></p>
<p style='margin-bottom:12.0pt'><span style='font-size:10.0pt'>Hi tamer<br>
Check the permissions of the installed perl modules i bet the have 770 onwed by
root.<br>
<br>
Apache can't access them.<br>
<br>
Torsten<br>
<br>
-----Original Message-----<br>
From: rt-users-bounces@lists.bestpractical.com
<rt-users-bounces@lists.bestpractical.com><br>
To: rt-users@lists.bestpractical.com <rt-users@lists.bestpractical.com><br>
Sent: Wed Sep 12 22:18:06 2007<br>
Subject: RE: [rt-users] issues starting RT<br>
<br>
Hi Guys,<br>
<br>
<br>
<br>
I have a setup RHEL 4.5 ES/ Oracle XE/RT 3.6.4 .. I am getting this error
starting the httpd daemon.<br>
<br>
Any ideas would be great..<br>
<br>
<br>
<br>
Thanks<br>
<br>
<br>
<br>
Tamer<br>
<br>
<br>
<br>
<br>
<br>
[warn] FastCGI: server "/opt/rt3/bin/mason_handler.fcgi" has failed
to remain running for 30 second<br>
<br>
s given 3 attempts, its restart interval has been backed off to 600 seconds<br>
<br>
[Wed Sep 12 15:13:51 2007] [warn] FastCGI: server
"/opt/rt3/bin/mason_handler.fcgi" restarted<br>
<br>
<br>
<br>
<br>
<br>
DBI connect('rt3','root',...) failed: ERROR OCIEnvNlsCreate. Check ORACLE_HOME
env var, NLS settings, permissions, etc. at
/usr/lib/perl5/site_perl/5.8.5/DBIx/SearchBuilder/Handle.pm line 106<br>
<br>
Connect Failed ERROR OCIEnvNlsCreate. Check ORACLE_HOME env var, NLS settings,
permissions, etc.<br>
<br>
at /opt/rt3/lib/RT.pm line 220</span><o:p></o:p></p>
</div>
</body>
</html>