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<DIV dir=ltr align=left><FONT face=Arial color=#0000ff><SPAN
class=109315207-10102007>I have a CF named "company"; with "rt show" command for
a ticket with this field valued, I can see that I get
CF-company </SPAN></FONT></DIV>
<DIV dir=ltr align=left><FONT face=Arial color=#0000ff><SPAN
class=109315207-10102007>so the conmand I verified that works in my case in
3.6.5 is this:</SPAN></FONT></DIV>
<DIV dir=ltr align=left><FONT face=Arial color=#0000ff><SPAN
class=109315207-10102007></SPAN></FONT> </DIV>
<DIV dir=ltr align=left><FONT face=Arial color=#0000ff>[root@rt ~]# rt edit
ticket/59 set CF-company='Peviani'<BR># Ticket 59 updated.<BR></FONT></DIV>
<DIV dir=ltr align=left><FONT><SPAN class=109315207-10102007><FONT face=Arial
color=#0000ff>you should probably give:</FONT></SPAN></FONT></DIV>
<DIV dir=ltr align=left><FONT><SPAN class=109315207-10102007><FONT face=Arial
color=#0000ff></FONT></SPAN> </DIV></FONT>
<DIV dir=ltr align=left><FONT color=#0000ff><FONT face=Arial><FONT
color=#000000>rt edit ticket/120650 set CF-3='client_100'</FONT><BR><SPAN
class=109315207-10102007>if the name of the CF is "3"</SPAN></FONT></FONT></DIV>
<DIV dir=ltr align=left><FONT face=Arial color=#0000ff> </DIV></FONT>
<DIV dir=ltr align=left><FONT><SPAN class=109315207-10102007><FONT face=Arial
color=#0000ff>This custom field of mine is of type "Select one
value"</FONT></SPAN></FONT></DIV>
<DIV dir=ltr align=left><FONT><SPAN class=109315207-10102007><FONT face=Arial
color=#0000ff></FONT></SPAN></FONT> </DIV>
<DIV dir=ltr align=left><FONT><SPAN class=109315207-10102007><FONT face=Arial
color=#0000ff>Nevertheless, the strange thing is hat if I set an incorret
value</FONT></SPAN></FONT></DIV>
<DIV dir=ltr align=left><FONT><SPAN class=109315207-10102007><FONT face=Arial
color=#0000ff>[root@rt ~]# rt edit ticket/59 set CF-company='badvalue'<BR>#
Ticket 59 updated.<BR></FONT></SPAN></FONT></DIV>
<DIV dir=ltr align=left><FONT><SPAN class=109315207-10102007><FONT face=Arial
color=#0000ff>the ticket is updated in a way that in the main page for the
ticket I see </FONT></SPAN></FONT></DIV>
<DIV dir=ltr align=left><FONT><SPAN class=109315207-10102007><FONT face=Arial
color=#0000ff>custome fields:</FONT></SPAN></FONT></DIV>
<DIV dir=ltr align=left><FONT><SPAN class=109315207-10102007><FONT face=Arial
color=#0000ff></FONT></SPAN></FONT> </DIV>
<DIV dir=ltr align=left><FONT><SPAN class=109315207-10102007><FONT face=Arial
color=#0000ff>company: bad value</FONT></SPAN></FONT></DIV>
<DIV dir=ltr align=left><FONT><SPAN class=109315207-10102007><FONT face=Arial
color=#0000ff></FONT></SPAN></FONT> </DIV>
<DIV dir=ltr align=left><FONT><SPAN class=109315207-10102007><FONT face=Arial
color=#0000ff>while if I go in basic data for the ticket I see
</FONT></SPAN></FONT><FONT face=Arial color=#0000ff><SPAN
class=109315207-10102007>(novalue) highlighted</SPAN></FONT></DIV>
<DIV dir=ltr align=left><FONT face=Arial color=#0000ff><SPAN
class=109315207-10102007></SPAN></FONT> </DIV>
<DIV dir=ltr align=left><FONT face=Arial color=#0000ff><SPAN
class=109315207-10102007>probably because it has an incorrect
value....</SPAN></FONT></DIV>
<DIV dir=ltr align=left><FONT face=Arial color=#0000ff><SPAN
class=109315207-10102007></SPAN></FONT> </DIV>
<DIV dir=ltr align=left><FONT face=Arial color=#0000ff><SPAN
class=109315207-10102007>I think the second rt command should give an error,
instead of updating the ticket.</SPAN></FONT></DIV>
<DIV dir=ltr align=left><FONT face=Arial color=#0000ff><SPAN
class=109315207-10102007></SPAN></FONT> </DIV>
<DIV dir=ltr align=left><FONT face=Arial color=#0000ff><SPAN
class=109315207-10102007>Gianluca</SPAN></FONT></DIV>
<DIV dir=ltr align=left><FONT face=Arial color=#0000ff><SPAN
class=109315207-10102007></SPAN></FONT> </DIV>
<DIV dir=ltr align=left><FONT><SPAN class=109315207-10102007><FONT face=Arial
color=#0000ff> </DIV></FONT></SPAN></FONT><BR>
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<FONT face=Tahoma><B>Da:</B> rt-users-bounces@lists.bestpractical.com
[mailto:rt-users-bounces@lists.bestpractical.com] <B>Per conto di </B>FranCHo
Org<BR><B>Inviato:</B> marted́ 9 ottobre 2007 13.03<BR><B>A:</B>
rt-users@lists.bestpractical.com<BR><B>Oggetto:</B> RE: R: [rt-users] How to
integrate RequestTracker with our web ?<BR></FONT><BR></DIV>
<DIV></DIV>Ok, it works fine (with -i param too) thanks.<BR><BR>And for the
CustomFields what is the solution?<BR><BR>Thanks in
advance.<BR>---<BR><<< FranCHo
>>>>>>>>>>>>>>>>>>>>>>><BR><BR>
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