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Hi Timothy,<br><br>
When a new user submits a ticket (via e-mail), RT sets up an account for
them. The account username is their e-mail address and there is no
password.<br><br>
Regards,<br>
Gene<br><br>
At 11:53 AM 10/9/2007, Timothy A. Holmes wrote:<br>
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<font face="arial" size=2>Hi folks:<br><br>
I have just installed RT and I need to find out how new users set up
their username etc so they can submit tickets.<br>
<br>
I have been through the manual and I cant seem to find it<br><br>
TIM<br>
<br>
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Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
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<br>
-- <br>
Gene LeDuc, GSEC<br>
Security Analyst<br>
San Diego State University</body>
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