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<p class=MsoNormal>Hello,<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>Before writing this mail, let it be said that I spent some
hours going through the wiki reading any bits of info that had more or less to
do with LDAP and the many different ways to try to use it in RT. Gone thought
the mailing list archive and did my share of googling around. All in all I
spent the week (and some nights) on this.<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>We have been fiddling with RT 3.6.5 for the past week trying
to set it up to have LDAP Auth. At first we managed to set ti up to run
of a RHEL 5 server, Apache 2.2.3 using mod_perl.<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>But since the goal is to use RT for corporate IT support
requests tracking and we use a Win2003 Domain in native mode with some 500+
user account and a high turnover rate, we want RT to use our ActiveDirectory.<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>The problem is that the more LDAP "recipe" I try
to use the more desesperate I get :-)<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>So, I am ready to scrap our RHEL 5 Server and FastCGI
instead of mod_perl if need be, but I don't want to waste some more precious
work days (and some sleep hours to the greatest dismay of my family) going
blindly around.<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>That's why I'm looking for somebody out there that managed
to use RT 3.6.5 and LDAP properly using a RedHat Linux if possible or any other
distrib (provided it's free because we only use RedHat distrib for our
corporate use and we won't buy any other distrib). If all it takes is using
another RHEL version (3, 4, any update level, we have all of them) or a
specific list of modules, we are ready to accept any compromise that will
enables us to have this RT 3.6.5 running with LDAP.<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal> Yours,<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>David<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal><span style='font-size:8.5pt;font-family:"Tahoma","sans-serif";
color:#F09F21'><o:p> </o:p></span></p>
<p class=MsoNormal><o:p> </o:p></p>
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