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<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>I suffer from the exact same issue! Thankfully it only
happens once every few weeks/months, but it does happen just randomly out of
the blue. Oddly enough, like in your instance, it only happens when its
not being accessed (at night/weekends). I’m running Debian/Apache2/MySQL.<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Side note: may I ask what you ran to show your ‘env
details’?<o:p></o:p></span></p>
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color:#1F497D'><o:p> </o:p></span></p>
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<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>
rt-users-bounces@lists.bestpractical.com
[mailto:rt-users-bounces@lists.bestpractical.com] <b>On Behalf Of </b>John
Wells<br>
<b>Sent:</b> Wednesday, October 24, 2007 5:23 PM<br>
<b>To:</b> RT-Users@lists.bestpractical.com<br>
<b>Subject:</b> [rt-users] Email communication stops randomly...rebooting
apacheresolves<o:p></o:p></span></p>
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<p class=MsoNormal><o:p> </o:p></p>
<p style='margin-bottom:12.0pt'><span style='font-size:10.0pt'>Hi guys...<br>
<br>
We're new RT users and like it very much. However, we have a strange problem I
hope you might provide some insight to.<br>
<br>
Every once and awhile (about 1-2 times a week), RT stops sending email
communications. Completely. In fact, there is no communication even logged in
the ticket history, which is strange. I would expect it to still log the
communication but fail at sending, but that is not the case. RT just appears to
stop *wanting* to send email at all.<br>
<br>
Restarting Apache fixes it, btw.<br>
<br>
Here's my env details:<br>
Debian 4.0<br>
perl
v5.8.8<br>
rt3.6-apache2
3.6.1-4 <br>
rt3.6-clients
3.6.1-4 <br>
libapache-dbi-perl
1.04-0.1 <br>
libapache-session-perl
1.81-1 <br>
libapache2-mod-perl2
2.0.2-2.4 <br>
apache2
2.2.3-4+etch1<br>
apache2-mpm-worker
2.2.3-4+etch1<br>
apache2-utils
2.2.3-4+etch1<br>
apache2.2-common
2.2.3-4+etch1<br>
postgresql-8.1<br>
/usr/local/share/perl/5.8.8/CGI.pm:$CGI::VERSION='3.29';<br>
/usr/share/perl/5.8.8/CGI.pm:$CGI::VERSION='3.15';<br>
@INC:<br>
/etc/perl<br>
/usr/local/lib/perl/5.8.8<br>
/usr/local/share/perl/5.8.8<br>
/usr/lib/perl5<br>
/usr/share/perl5<br>
/usr/lib/perl/5.8<br>
/usr/share/perl/5.8<br>
/usr/local/lib/site_perl<br>
<br>
Has anyone seen this before? How might I go about debugging this issue. It
becomes a pretty big issue when it happens late at night. ;(<br>
<br>
I appreciate any help you can provide!<br>
<br>
Thanks,<br>
John<br>
<br>
<br>
<br>
</span><o:p></o:p></p>
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-- <br>
This message has been scanned for viruses and <br>
dangerous content by <a href="http://www.mailscanner.info/"><b>MailScanner</b></a>,
and is <br>
believed to be clean. <o:p></o:p></p>
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