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<TITLE>Email communication stops randomly...rebooting apache resolves</TITLE>
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<P><FONT SIZE=2>Hi guys...<BR>
<BR>
We're new RT users and like it very much. However, we have a strange problem I hope you might provide some insight to.<BR>
<BR>
Every once and awhile (about 1-2 times a week), RT stops sending email communications. Completely. In fact, there is no communication even logged in the ticket history, which is strange. I would expect it to still log the communication but fail at sending, but that is not the case. RT just appears to stop *wanting* to send email at all.<BR>
<BR>
Restarting Apache fixes it, btw.<BR>
<BR>
Here's my env details:<BR>
Debian 4.0<BR>
perl v5.8.8<BR>
rt3.6-apache2 3.6.1-4 <BR>
rt3.6-clients 3.6.1-4 <BR>
libapache-dbi-perl 1.04-0.1 <BR>
libapache-session-perl 1.81-1 <BR>
libapache2-mod-perl2 2.0.2-2.4 <BR>
apache2 2.2.3-4+etch1<BR>
apache2-mpm-worker 2.2.3-4+etch1<BR>
apache2-utils 2.2.3-4+etch1<BR>
apache2.2-common 2.2.3-4+etch1<BR>
postgresql-8.1<BR>
/usr/local/share/perl/5.8.8/CGI.pm:$CGI::VERSION='3.29';<BR>
/usr/share/perl/5.8.8/CGI.pm:$CGI::VERSION='3.15';<BR>
@INC:<BR>
/etc/perl<BR>
/usr/local/lib/perl/5.8.8<BR>
/usr/local/share/perl/5.8.8<BR>
/usr/lib/perl5<BR>
/usr/share/perl5<BR>
/usr/lib/perl/5.8<BR>
/usr/share/perl/5.8<BR>
/usr/local/lib/site_perl<BR>
<BR>
Has anyone seen this before? How might I go about debugging this issue. It becomes a pretty big issue when it happens late at night. ;(<BR>
<BR>
I appreciate any help you can provide!<BR>
<BR>
Thanks,<BR>
John<BR>
<BR>
<BR>
<BR>
<BR>
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