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<TITLE>RE: [rt-users] Email communication stopsrandomly...rebootingapacheresolves</TITLE>
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<P><FONT SIZE=2>> That's practical! It works on 3.6.3 too!<BR>
<BR>
Cool...so now we know how to get the info out. Now, how to fix this issue? Does something need to be upgraded? How can we debug this? Anyone?<BR>
<BR>
Here's my config info a la RT:<BR>
<BR>
Loaded perl modules<BR>
<BR>
Perl v5.8.8 under linux<BR>
Apache2::Access v2.000002;<BR>
Apache2::Connection v2.000002;<BR>
Apache2::Const v2.000002;<BR>
Apache2::Filter v2.000002;<BR>
Apache2::Log v2.000002;<BR>
Apache2::Module v2.000002;<BR>
Apache2::RequestIO v2.000002;<BR>
Apache2::RequestRec v2.000002;<BR>
Apache2::RequestUtil v2.000002;<BR>
Apache2::Response v2.000002;<BR>
Apache2::ServerRec v2.000002;<BR>
Apache2::ServerUtil v2.000002;<BR>
Apache2::Status v4.00;<BR>
Apache2::SubRequest v2.000002;<BR>
Apache2::URI v2.000002;<BR>
Apache2::Util v2.000002;<BR>
Apache::DBI v1.04;<BR>
Apache::Session v1.81;<BR>
Apache::Session::Generate::MD5 v2.1;<BR>
Apache::Session::Lock::Null v1.01;<BR>
Apache::Session::Postgres v1.01;<BR>
Apache::Session::Serialize::Base64 v1.00;<BR>
Apache::Session::Store::DBI v1.02;<BR>
Apache::Session::Store::Postgres v1.03;<BR>
APR v0.009000;<BR>
APR::Brigade v0.009000;<BR>
APR::Bucket v0.009000;<BR>
APR::Const v0.009000;<BR>
APR::Date v0.009000;<BR>
APR::Pool v0.009000;<BR>
APR::Table v0.009000;<BR>
APR::URI v0.009000;<BR>
APR::Util v0.009000;<BR>
AutoLoader v5.60;<BR>
base v2.07;<BR>
Benchmark v1.07;<BR>
bytes v1.02;<BR>
Cache::Simple::TimedExpiry v0.26;<BR>
Calendar::Simple v1.17;<BR>
Carp v1.04;<BR>
CGI v3.15;<BR>
CGI::Cookie v1.26;<BR>
CGI::Util v1.5;<BR>
Class::Container v0.12;<BR>
Class::Data::Inheritable v0.04;<BR>
Class::ReturnValue v0.53;<BR>
Clone v0.18;<BR>
constant v1.05;<BR>
Cwd v3.12;<BR>
Data::Dumper v2.121_08;<BR>
Date::Format v2.22;<BR>
Date::Parse v2.27;<BR>
DBD::Pg v1.49;<BR>
DBD::Sponge v11.10;<BR>
DBI v1.53;<BR>
DBIx::SearchBuilder v1.45;<BR>
DBIx::SearchBuilder::Union v0;<BR>
DBIx::SearchBuilder::Unique v0.01;<BR>
Devel::StackTrace v1.11;<BR>
Devel::StackTraceFrame v0.6;<BR>
Digest::base v1.00;<BR>
Digest::MD5 v2.36;<BR>
DynaLoader v1.04;<BR>
Encode v2.12;<BR>
Encode::Alias v2.04;<BR>
Encode::Config v2.01;<BR>
Encode::Encoding v2.02;<BR>
Encode::Guess v2.00;<BR>
Encode::Unicode v2.02;<BR>
Errno v1.0901;<BR>
Exception::Class v1.21;<BR>
Exception::Class::Base v1.2;<BR>
Exporter v5.58;<BR>
Exporter::Heavy v5.58;<BR>
Fcntl v1.05;<BR>
fields v2.03;<BR>
<A HREF="File::Basename">File::Basename</A> v2.74;<BR>
<A HREF="File::Glob">File::Glob</A> v1.05;<BR>
<A HREF="File::Path">File::Path</A> v1.08;<BR>
<A HREF="File::Spec">File::Spec</A> v3.12;<BR>
<A HREF="File::Spec::Functions">File::Spec::Functions</A> v1.3;<BR>
<A HREF="File::Spec::Unix">File::Spec::Unix</A> v1.5;<BR>
<A HREF="File::Temp">File::Temp</A> v0.16;<BR>
FileHandle v2.01;<BR>
HTML::Element v3.16;<BR>
HTML::Entities v1.35;<BR>
HTML::Formatter v2.04;<BR>
HTML::FormatText v2.04;<BR>
HTML::Mason v1.35;<BR>
HTML::Mason::ApacheHandler v1.69;<BR>
HTML::Mason::Exception v1.1;<BR>
HTML::Mason::Exception::Abort v1.1;<BR>
HTML::Mason::Exception::Compilation v1.1;<BR>
HTML::Mason::Exception::Compilation::IncompatibleCompiler v1.1;<BR>
HTML::Mason::Exception::Compiler v1.1;<BR>
HTML::Mason::Exception::Decline v1.1;<BR>
HTML::Mason::Exception::Params v1.1;<BR>
HTML::Mason::Exception::Syntax v1.1;<BR>
HTML::Mason::Exception::System v1.1;<BR>
HTML::Mason::Exception::TopLevelNotFound v1.1;<BR>
HTML::Mason::Exception::VirtualMethod v1.1;<BR>
HTML::Mason::Exceptions v1.43;<BR>
HTML::Parser v3.55;<BR>
HTML::Scrubber v0.08;<BR>
HTML::Tagset v3.10;<BR>
HTML::TreeBuilder v3.13;<BR>
<A HREF="HTTP::Date">HTTP::Date</A> v1.47;<BR>
I18N::LangTags v0.35;<BR>
I18N::LangTags::Detect v1.03;<BR>
I18N::LangTags::List v0.35;<BR>
integer v1.00;<BR>
IO v1.22;<BR>
IO::File v1.13;<BR>
IO::Handle v1.25;<BR>
IO::InnerFile v2.110;<BR>
IO::Lines v2.110;<BR>
IO::Scalar v2.110;<BR>
IO::ScalarArray v2.110;<BR>
IO::Seekable v1.1;<BR>
IO::Wrap v2.110;<BR>
IO::WrapTie v2.110;<BR>
IPC::Open2 v1.02;<BR>
IPC::Open3 v1.02;<BR>
lib v0.5565;<BR>
List::Util v1.18;<BR>
Locale::Maketext v1.09;<BR>
Locale::Maketext::Fuzzy v0.02;<BR>
Locale::Maketext::Lexicon v0.62;<BR>
Locale::Maketext::Lexicon::Gettext v0.15;<BR>
Log::Dispatch v2.11;<BR>
Log::Dispatch::Base v1.09;<BR>
Log::Dispatch::Output v1.26;<BR>
Log::Dispatch::Screen v1.17;<BR>
Log::Dispatch::Syslog v1.18;<BR>
Mail::Address v1.74;<BR>
Mail::Field v1.74;<BR>
Mail::Field::AddrList v1.74;<BR>
Mail::Field::Date v1.74;<BR>
Mail::Header v1.74;<BR>
Mail::Internet v1.74;<BR>
MIME::Base64 v3.07;<BR>
MIME::Body v5.420;<BR>
MIME::Decoder v5.420;<BR>
MIME::Decoder::Base64 v5.420;<BR>
MIME::Decoder::Binary v5.420;<BR>
MIME::Decoder::NBit v5.420;<BR>
MIME::Decoder::QuotedPrint v5.420;<BR>
MIME::Entity v5.420;<BR>
MIME::Field::ContDisp v5.420;<BR>
MIME::Field::ConTraEnc v5.420;<BR>
MIME::Field::ContType v5.420;<BR>
MIME::Field::ParamVal v5.420;<BR>
MIME::Head v5.420;<BR>
MIME::Parser v5.420;<BR>
MIME::QuotedPrint v3.07;<BR>
MIME::Tools v5.420;<BR>
MIME::Words v5.420;<BR>
mod_perl v2.000002;<BR>
mod_perl2 v2.000002;<BR>
ModPerl::Const v2.000002;<BR>
Module::Versions::Report v1.02;<BR>
overload v1.04;<BR>
Params::Validate v0.77;<BR>
POSIX v1.09;<BR>
re v0.05;<BR>
Regexp::Common v2.120;<BR>
Regexp::Common::delimited v2.104;<BR>
RT v3.6.1;<BR>
RT::Interface::Email v2;<BR>
Scalar::Util v1.18;<BR>
SelectSaver v1.01;<BR>
Socket v1.78;<BR>
Storable v2.15;<BR>
strict v1.03;<BR>
Symbol v1.06;<BR>
Sys::Syslog v0.13;<BR>
Text::Autoformat v1.13;<BR>
Text::Quoted v1.8;<BR>
Text::Reform v1.11;<BR>
Text::Tabs v2005.0824;<BR>
Text::Template v1.44;<BR>
Text::Wrapper v1.000;<BR>
Time::HiRes v1.86;<BR>
Time::JulianDay v2003.1125;<BR>
Time::Local v1.11;<BR>
Time::ParseDate v2003.1126;<BR>
Time::Timezone v2003.0211;<BR>
Time::Zone v2.22;<BR>
Tree::Simple v1.17;<BR>
UNIVERSAL v1.01;<BR>
UNIVERSAL::require v0.10;<BR>
URI v1.35;<BR>
URI::Escape v3.28;<BR>
URI::URL v5.03;<BR>
URI::WithBase v2.19;<BR>
utf8 v1.06;<BR>
vars v1.01;<BR>
Want v0.09;<BR>
warnings v1.05;<BR>
warnings::register v1.01;<BR>
XSLoader v0.06;<BR>
<BR>
<BR>
<BR>
RT Variables<BR>
RT::AmbiguousDayInPast 1<BR>
RT::BasePath /usr/share/request-tracker3.6<BR>
RT::BinPath /usr/bin<BR>
RT::CORE_CONFIG_FILE /etc/request-tracker3.6/RT_Config.pm<BR>
RT::CommentAddress rt-comment@rt.timco.aero<BR>
RT::CorrespondAddress rt@rt.timco.aero<BR>
RT::DatabaseHost localhost<BR>
RT::DatabaseName rtdb<BR>
RT::DatabasePassword Password not printed<BR>
RT::DatabaseRTHost localhost<BR>
RT::DatabaseType Pg<BR>
RT::DatabaseUser rtuser<BR>
RT::DateDayBeforeMonth 1<BR>
RT::DefaultSearchResultFormat '<B><A HREF="/rt/Ticket/Display.html?id=__id__">__id__</a></B>/TITLE:#', '<B><A HREF="/rt/Ticket/Display.html?id=__id__">__Subject__</a></B>/TITLE:Subject', Status, QueueName, OwnerName, Priority, '__NEWLINE__', '', '<small>__Requestors__</small>', '<small>__CreatedRelative__</small>', '<small>__ToldRelative__</small>', '<small>__LastUpdatedRelative__</small>', '<small>__TimeLeft__</small>'<BR>
RT::DefaultSummaryRows 10<BR>
RT::EmailOutputEncoding utf-8<BR>
RT::EtcPath /etc/request-tracker3.6<BR>
RT::FriendlyFromLineFormat "%s via RT" <%s><BR>
RT::FriendlyToLineFormat "%s of rt.timco.aero Ticket #%s":;<BR>
RT::LocalEtcPath /usr/local/share/request-tracker3.6/etc<BR>
RT::LocalLexiconPath /usr/local/share/request-tracker3.6/po<BR>
RT::LocalPath /usr/local/share/request-tracker3.6<BR>
RT::LogDir /var/log/request-tracker3.6<BR>
RT::LogToFileNamed rt.log<BR>
RT::LogToScreen error<BR>
RT::LogToSyslog debug<BR>
RT::LogoURL /rt/NoAuth/images/bplogo.gif<BR>
RT::LoopsToRTOwner 1<BR>
RT::MailCommand sendmailpipe<BR>
RT::MasonComponentRoot /usr/share/request-tracker3.6/html<BR>
RT::MasonDataDir /var/cache/request-tracker3.6/mason_data<BR>
RT::MasonLocalComponentRoot /usr/local/share/request-tracker3.6/html<BR>
RT::MasonSessionDir /var/cache/request-tracker3.6/session_data<BR>
RT::MaxAttachmentSize 10000000<BR>
RT::MaxInlineBody 13456<BR>
RT::MessageBoxWidth 72<BR>
RT::MessageBoxWrap HARD<BR>
RT::MinimumPasswordLength 5<BR>
RT::OldestTransactionsFirst 1<BR>
RT::Organization www.timco.aero<BR>
RT::OwnerEmail root<BR>
RT::RTAddressRegexp ^rt\@example.com$<BR>
RT::RecordOutgoingEmail 1<BR>
RT::RedistributeAutoGeneratedMessages privileged<BR>
RT::SITE_CONFIG_FILE /etc/request-tracker3.6/RT_SiteConfig.pm<BR>
RT::SendmailArguments -oi -t<BR>
RT::SendmailBounceArguments -f "<>"<BR>
RT::SendmailPath /usr/sbin/sendmail<BR>
RT::ShowTransactionImages 1<BR>
RT::StrictLinkACL 1<BR>
RT::Timezone US/NewYork<BR>
RT::UseFriendlyFromLine 1<BR>
RT::VERSION 3.6.1<BR>
RT::VarPath /var/cache/request-tracker3.6<BR>
RT::WebBaseURL <A HREF="http://rt.timco.aero">http://rt.timco.aero</A><BR>
RT::WebDefaultStylesheet 3.5-default<BR>
RT::WebFlushDbCacheEveryRequest 1<BR>
RT::WebImagesURL /rt/NoAuth/images/<BR>
RT::WebPath /rt<BR>
RT::WebPort 80<BR>
RT::WebURL <A HREF="http://rt.timco.aero/rt/">http://rt.timco.aero/rt/</A><BR>
RT::rtname rt.timco.aero<BR>
Perl configuration<BR>
<BR>
Summary of my perl5 (revision 5 version 8 subversion 8) configuration:<BR>
Platform:<BR>
osname=linux, osvers=2.6.18.3, archname=i486-linux-gnu-thread-multi<BR>
uname='linux saens 2.6.18.3 #1 smp sat nov 25 13:39:52 est 2006 i686 gnulinux '<BR>
config_args='-Dusethreads -Duselargefiles -Dccflags=-DDEBIAN -Dcccdlflags=-fPIC -Darchname=i486-linux-gnu -Dprefix=/usr -Dprivlib=/usr/share/perl/5.8 -Darchlib=/usr/lib/perl/5.8 -Dvendorprefix=/usr -Dvendorlib=/usr/share/perl5 -Dvendorarch=/usr/lib/perl5 -Dsiteprefix=/usr/local -Dsitelib=/usr/local/share/perl/5.8.8 -Dsitearch=/usr/local/lib/perl/5.8.8 -Dman1dir=/usr/share/man/man1 -Dman3dir=/usr/share/man/man3 -Dsiteman1dir=/usr/local/man/man1 -Dsiteman3dir=/usr/local/man/man3 -Dman1ext=1 -Dman3ext=3perl -Dpager=/usr/bin/sensible-pager -Uafs -Ud_csh -Uusesfio -Uusenm -Duseshrplib -Dlibperl=libperl.so.5.8.8 -Dd_dosuid -des'<BR>
hint=recommended, useposix=true, d_sigaction=define<BR>
usethreads=define use5005threads=undef useithreads=define usemultiplicity=define<BR>
useperlio=define d_sfio=undef uselargefiles=define usesocks=undef<BR>
use64bitint=undef use64bitall=undef uselongdouble=undef<BR>
usemymalloc=n, bincompat5005=undef<BR>
Compiler:<BR>
cc='cc', ccflags ='-D_REENTRANT -D_GNU_SOURCE -DTHREADS_HAVE_PIDS -DDEBIAN -fno-strict-aliasing -pipe -I/usr/local/include -D_LARGEFILE_SOURCE -D_FILE_OFFSET_BITS=64',<BR>
optimize='-O2',<BR>
cppflags='-D_REENTRANT -D_GNU_SOURCE -DTHREADS_HAVE_PIDS -DDEBIAN -fno-strict-aliasing -pipe -I/usr/local/include'<BR>
ccversion='', gccversion='4.1.2 20061115 (prerelease) (Debian 4.1.1-20)', gccosandvers=''<BR>
intsize=4, longsize=4, ptrsize=4, doublesize=8, byteorder=1234<BR>
d_longlong=define, longlongsize=8, d_longdbl=define, longdblsize=12<BR>
ivtype='long', ivsize=4, nvtype='double', nvsize=8, Off_t='off_t', lseeksize=8<BR>
alignbytes=4, prototype=define<BR>
Linker and Libraries:<BR>
ld='cc', ldflags =' -L/usr/local/lib'<BR>
libpth=/usr/local/lib /lib /usr/lib<BR>
libs=-lgdbm -lgdbm_compat -ldb -ldl -lm -lpthread -lc -lcrypt<BR>
perllibs=-ldl -lm -lpthread -lc -lcrypt<BR>
libc=/lib/libc-2.3.6.so, so=so, useshrplib=true, libperl=libperl.so.5.8.8<BR>
gnulibc_version='2.3.6'<BR>
Dynamic Linking:<BR>
dlsrc=dl_dlopen.xs, dlext=so, d_dlsymun=undef, ccdlflags='-Wl,-E'<BR>
cccdlflags='-fPIC', lddlflags='-shared -L/usr/local/lib'<BR>
<BR>
<BR>
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