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<P><FONT SIZE=2>We get the following message in a seemingly random pattern when users reply to an issue. I've checked their replies, and it's formatted properly. Does anyone know what might be happening?<BR>
<BR>
Thanks!<BR>
John<BR>
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<BR>
From: rt@rt.timco.aero [<A HREF="mailto:rt@rt.timco.aero">mailto:rt@rt.timco.aero</A>]<BR>
Sent: Thursday, November 01, 2007 10:42 AM<BR>
To: John Stonebraker<BR>
Subject: Message not recorded<BR>
<BR>
Permission Denied<BR>
---------------------------------<BR>
Here's what user.log says:<BR>
<BR>
Oct 31 17:13:02 rt RT: We found a merged ticket.462/451<BR>
Oct 31 17:13:03 rt last message repeated 71 times<BR>
Oct 31 17:32:49 rt RT: Converting 'us-ascii' to 'utf-8' for text/plain - RE: [rt.timco.aero #566] Computers in Breakroom for Benefits<BR>
Oct 31 17:32:49 rt RT: Found a ticket ID. It's 566<BR>
Oct 31 17:32:49 rt RT: Permission Denied (/usr/share/request-tracker3.6/lib/RT/Interface/Email.pm:241)<BR>
Oct 31 17:32:49 rt RT: Could not record email: Message not recorded: Permission Denied (/usr/share/request-tracker3.6/html/REST/1.0/NoAuth/mail-gateway:73)<BR>
Oct 31 20:54:13 rt RT: Converting 'iso-8859-1' to 'utf-8' for text/plain - Subjectless message<BR>
Oct 31 20:54:13 rt RT: Guessed encoding: ascii<BR>
Oct 31 20:54:13 rt RT: Guessed encoding: ascii<BR>
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