<META HTTP-EQUIV="Content-Type" CONTENT="text/html; charset=iso-8859-1">
<html xmlns:v="urn:schemas-microsoft-com:vml" xmlns:o="urn:schemas-microsoft-com:office:office" xmlns:w="urn:schemas-microsoft-com:office:word" xmlns:m="http://schemas.microsoft.com/office/2004/12/omml" xmlns="http://www.w3.org/TR/REC-html40">

<head>

<meta name=Generator content="Microsoft Word 12 (filtered medium)">
<style>
<!--
 /* Font Definitions */
 @font-face
        {font-family:Calibri;
        panose-1:2 15 5 2 2 2 4 3 2 4;}
 /* Style Definitions */
 p.MsoNormal, li.MsoNormal, div.MsoNormal
        {margin:0cm;
        margin-bottom:.0001pt;
        font-size:11.0pt;
        font-family:"Calibri","sans-serif";}
a:link, span.MsoHyperlink
        {mso-style-priority:99;
        color:blue;
        text-decoration:underline;}
a:visited, span.MsoHyperlinkFollowed
        {mso-style-priority:99;
        color:purple;
        text-decoration:underline;}
span.E-MailFormatvorlage17
        {mso-style-type:personal;
        font-family:"Calibri","sans-serif";
        color:windowtext;}
span.E-MailFormatvorlage18
        {mso-style-type:personal-reply;
        font-family:"Calibri","sans-serif";
        color:#1F497D;}
.MsoChpDefault
        {mso-style-type:export-only;
        font-size:10.0pt;}
@page Section1
        {size:612.0pt 792.0pt;
        margin:70.85pt 70.85pt 2.0cm 70.85pt;}
div.Section1
        {page:Section1;}
-->
</style>
<!--[if gte mso 9]><xml>
 <o:shapedefaults v:ext="edit" spidmax="1026" />
</xml><![endif]--><!--[if gte mso 9]><xml>
 <o:shapelayout v:ext="edit">
  <o:idmap v:ext="edit" data="1" />
 </o:shapelayout></xml><![endif]-->
</head>

<body lang=DE link=blue vlink=purple>

<div class=Section1>

<p class=MsoNormal><span style='color:#1F497D'>Hi again,<o:p></o:p></span></p>

<p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p>

<p class=MsoNormal><span style='color:#1F497D'>this time with a body:<o:p></o:p></span></p>

<p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p>

<p class=MsoNormal><span style='color:#1F497D'>The patch I’ve sent will expand
RTs charset handling to HTML Parts of incoming E-Mail. This will greatly
improve RTs interoperability especially with Outlook, which sends HTML Mail by
default. I am not sure if I really got all the neccessary places, but it works
fine here. Without this patch, almost all Outlook sent HTML mails have broken
special characters when being displayed in the RT Web interface.<o:p></o:p></span></p>

<p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p>

<p class=MsoNormal><span style='color:#1F497D'>I hope that this could actually
go into the main distribution to save me from having to patch RT after every
upgrade.<o:p></o:p></span></p>

<p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p>

<div>

<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
style='font-size:10.0pt;font-family:"Arial","sans-serif";color:#1F497D'>Yours,<br>
Torben Nehmer</span><span style='font-size:12.0pt;font-family:"Times New Roman","serif";
color:#1F497D'><o:p></o:p></span></p>

<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
style='font-size:7.5pt;font-family:"Arial","sans-serif";color:#1F497D'>-------<br>
Torben Nehmer<br>
Diplom Informatiker (FH)<br>
Business System Developer</span><span style='font-size:12.0pt;font-family:"Times New Roman","serif";
color:#1F497D'><o:p></o:p></span></p>

<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
style='font-size:7.5pt;font-family:"Arial","sans-serif";color:#1F497D'>CANCOM
Deutschland GmbH<br>
Messerschmittstr. 20<br>
89343 Scheppach<br>
Germany</span><span style='font-size:12.0pt;font-family:"Times New Roman","serif";
color:#1F497D'><o:p></o:p></span></p>

<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
style='font-size:7.5pt;font-family:"Arial","sans-serif";color:#1F497D'>Tel.:
+49 (0)8225 - 996-1118<br>
Fax: +49 (0)8225 - 996-41118<br>
</span><span style='font-size:12.0pt;font-family:"Times New Roman","serif";
color:#1F497D'><a href="mailto:torben.nehmer@cancom.de"><span style='font-size:
7.5pt;font-family:"Arial","sans-serif"'>torben.nehmer@cancom.de</span></a></span><span
style='font-size:10.0pt;font-family:"Times New Roman","serif";color:#1F497D'><br>
<a href="http://www.cancom.de"><span style='font-size:7.5pt;font-family:"Arial","sans-serif"'>www.cancom.de</span></a></span><span
style='font-size:12.0pt;font-family:"Times New Roman","serif";color:#1F497D'><o:p></o:p></span></p>

<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
style='font-size:7.5pt;font-family:"Arial","sans-serif";color:#1F497D'>CANCOM
Deutschland GmbH<br>
Sitz der Gesellschaft: Jettingen-Scheppach<br>
HRB 10653 Memmingen<br>
</span><span style='font-size:7.5pt;font-family:"Arial","sans-serif";
color:black'>Geschäftsführer: Paul Holdschik, Christian Linder</span><span
style='font-size:12.0pt;font-family:"Times New Roman","serif";color:#1F497D'><o:p></o:p></span></p>

</div>

<p class=MsoNormal><span style='font-size:7.5pt;font-family:"Arial","sans-serif";
color:#1F497D'>Diese E-Mail und alle mitgesendeten Dateien sind vertraulich und
ausschließlich für den Gebrauch durch den Empfänger bestimmt! <br>
This e-mail and any files transmitted with it are confidential intended solely
for the use of the addressee!</span><span style='color:#1F497D'><o:p></o:p></span></p>

<p class=MsoNormal><o:p> </o:p></p>

</div>

</body>

</html>