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<DIV><FONT face=Arial size=2>
<DIV><FONT face=Arial size=2><SPAN
class=290174101-17112007><STRONG></STRONG></SPAN></FONT> </DIV>
<DIV><FONT face=Arial size=2><SPAN class=290174101-17112007><STRONG>When
clicking Configuration | Tools | System
Configuration</STRONG></SPAN></FONT></DIV>
<DIV><FONT face=Arial size=2><SPAN
class=290174101-17112007></SPAN></FONT> </DIV>
<DIV>
<P align=left><B><SPAN class=290174101-17112007><FONT face=Verdana>
<TABLE cellSpacing=0 cellPadding=1 border=0>
<TBODY>
<TR>
<TD vAlign=top noWrap align=left><FONT
face="Verdana, Arial, Helvetica, sans-serif"
size=-2><B>error:</B> </FONT></TD>
<TD vAlign=top align=left><FONT
face="Verdana, Arial, Helvetica, sans-serif" size=-2>Too many packages? at
/usr/lib/perl5/site_perl/5.8.5/Module/Versions/Report.pm line
103.<BR></FONT></TD></TR>
<TR>
<TD vAlign=top noWrap align=left><FONT
face="Verdana, Arial, Helvetica, sans-serif"
size=-2><B>context:</B> </FONT></TD>
<TD vAlign=top noWrap align=left><FONT
face="Verdana, Arial, Helvetica, sans-serif" size=-2>
<TABLE cellSpacing=0 cellPadding=0 border=0>
<TBODY>
<TR>
<TD vAlign=top noWrap align=left><FONT
face="Verdana, Arial, Helvetica, sans-serif"
size=-2><B>...</B> </FONT></TD>
<TD vAlign=top noWrap align=left><FONT
face="Verdana, Arial, Helvetica, sans-serif" size=-2></FONT></TD></TR>
<TR>
<TD vAlign=top noWrap align=left><FONT
face="Verdana, Arial, Helvetica, sans-serif"
size=-2><B>99:</B> </FONT></TD>
<TD vAlign=top noWrap align=left><FONT
face="Verdana, Arial, Helvetica, sans-serif" size=-2>my $count =
0;</FONT></TD></TR>
<TR>
<TD vAlign=top noWrap align=left><FONT
face="Verdana, Arial, Helvetica, sans-serif"
size=-2><B>100:</B> </FONT></TD>
<TD vAlign=top noWrap align=left><FONT
face="Verdana, Arial, Helvetica, sans-serif" size=-2>my
$pref;</FONT></TD></TR>
<TR>
<TD vAlign=top noWrap align=left><FONT
face="Verdana, Arial, Helvetica, sans-serif"
size=-2><B>101:</B> </FONT></TD>
<TD vAlign=top noWrap align=left><FONT
face="Verdana, Arial, Helvetica, sans-serif" size=-2>while(@stack)
{</FONT></TD></TR>
<TR>
<TD vAlign=top noWrap align=left><FONT
face="Verdana, Arial, Helvetica, sans-serif"
size=-2><B>102:</B> </FONT></TD>
<TD vAlign=top noWrap align=left><FONT
face="Verdana, Arial, Helvetica, sans-serif" size=-2>$this = shift
@stack;</FONT></TD></TR>
<TR>
<TD vAlign=top noWrap align=left><FONT
face="Verdana, Arial, Helvetica, sans-serif"
size=-2><B>103:</B> </FONT></TD>
<TD vAlign=top noWrap align=left><FONT
face="Verdana, Arial, Helvetica, sans-serif" size=-2><FONT
color=red>die "Too many packages?" if ++$count >
1000;</FONT></FONT></TD></TR>
<TR>
<TD vAlign=top noWrap align=left><FONT
face="Verdana, Arial, Helvetica, sans-serif"
size=-2><B>104:</B> </FONT></TD>
<TD vAlign=top noWrap align=left><FONT
face="Verdana, Arial, Helvetica, sans-serif" size=-2>next if exists
$v{$this};</FONT></TD></TR>
<TR>
<TD vAlign=top noWrap align=left><FONT
face="Verdana, Arial, Helvetica, sans-serif"
size=-2><B>105:</B> </FONT></TD>
<TD vAlign=top noWrap align=left><FONT
face="Verdana, Arial, Helvetica, sans-serif" size=-2>next if $this
eq 'main'; # %main:: is %::</FONT></TD></TR>
<TR>
<TD vAlign=top noWrap align=left><FONT
face="Verdana, Arial, Helvetica, sans-serif"
size=-2><B>106:</B> </FONT></TD>
<TD vAlign=top noWrap align=left><FONT
face="Verdana, Arial, Helvetica, sans-serif" size=-2></FONT></TD></TR>
<TR>
<TD vAlign=top noWrap align=left><FONT
face="Verdana, Arial, Helvetica, sans-serif"
size=-2><B>107:</B> </FONT></TD>
<TD vAlign=top noWrap align=left><FONT
face="Verdana, Arial, Helvetica, sans-serif" size=-2>#print "Peeking
at $this => ${$this . '::VERSION'}\n";</FONT></TD></TR>
<TR>
<TD vAlign=top noWrap align=left><FONT
face="Verdana, Arial, Helvetica, sans-serif"
size=-2><B>...</B> </FONT></TD>
<TD vAlign=top noWrap align=left><FONT
face="Verdana, Arial, Helvetica, sans-serif"
size=-2></FONT></TD></TR></TBODY></TABLE></FONT></TD></TR>
<TR>
<TD vAlign=top noWrap align=left><FONT
face="Verdana, Arial, Helvetica, sans-serif" size=-2><B>code
stack:</B> </FONT></TD>
<TD vAlign=top noWrap align=left><FONT
face="Verdana, Arial, Helvetica, sans-serif"
size=-2>/usr/lib/perl5/site_perl/5.8.5/Module/Versions/Report.pm:103<BR>/usr/local/rt3/share/html/Admin/Tools/Configuration.html:66<BR>/usr/local/rt3/share/html/Admin/autohandler:47<BR>/usr/local/rt3/share/html/autohandler:215<BR></FONT></TD></TR></TBODY></TABLE><A
title=https://int1.int.broadsoft.com/rt/Admin/Tools/Configuration.html#raw
href="https://int1.int.broadsoft.com/rt/Admin/Tools/Configuration.html#raw">raw
error</A><BR><BR></FONT></SPAN></B></P>
<P align=left><B><SPAN class=290174101-17112007><FONT
face=Verdana></FONT></SPAN></B> </P>
<P align=left><B><SPAN class=290174101-17112007><FONT face=Verdana>When clicking
on Tools</FONT></SPAN></B></P>
<P align=center><FONT
face="Verdana, Arial, Helvetica, sans-serif"><B></B></FONT> </P>
<P align=center><FONT
face="Verdana, Arial, Helvetica, sans-serif"><B></B></FONT> </P>
<P align=center><FONT face="Verdana, Arial, Helvetica, sans-serif"><B>System
error</B></FONT></P>
<TABLE cellSpacing=0 cellPadding=1 border=0>
<TBODY>
<TR>
<TD vAlign=top noWrap align=left><FONT
face="Verdana, Arial, Helvetica, sans-serif"
size=-2><B>error:</B> </FONT></TD>
<TD vAlign=top align=left><FONT
face="Verdana, Arial, Helvetica, sans-serif" size=-2>Undefined subroutine
&Scalar::Util::weaken called at
/usr/local/rt3/lib/RT/Action/Generic.pm line 108.<BR></FONT></TD></TR>
<TR>
<TD vAlign=top noWrap align=left><FONT
face="Verdana, Arial, Helvetica, sans-serif"
size=-2><B>context:</B> </FONT></TD>
<TD vAlign=top noWrap align=left><FONT
face="Verdana, Arial, Helvetica, sans-serif" size=-2>
<TABLE cellSpacing=0 cellPadding=0 border=0>
<TBODY>
<TR>
<TD vAlign=top noWrap align=left><FONT
face="Verdana, Arial, Helvetica, sans-serif"
size=-2><B>...</B> </FONT></TD>
<TD vAlign=top noWrap align=left><FONT
face="Verdana, Arial, Helvetica, sans-serif" size=-2></FONT></TD></TR>
<TR>
<TD vAlign=top noWrap align=left><FONT
face="Verdana, Arial, Helvetica, sans-serif"
size=-2><B>104:</B> </FONT></TD>
<TD vAlign=top noWrap align=left><FONT
face="Verdana, Arial, Helvetica, sans-serif"
size=-2>$self->{'TicketObj'} = $args{'TicketObj'};</FONT></TD></TR>
<TR>
<TD vAlign=top noWrap align=left><FONT
face="Verdana, Arial, Helvetica, sans-serif"
size=-2><B>105:</B> </FONT></TD>
<TD vAlign=top noWrap align=left><FONT
face="Verdana, Arial, Helvetica, sans-serif"
size=-2>$self->{'TransactionObj'} =
$args{'TransactionObj'};</FONT></TD></TR>
<TR>
<TD vAlign=top noWrap align=left><FONT
face="Verdana, Arial, Helvetica, sans-serif"
size=-2><B>106:</B> </FONT></TD>
<TD vAlign=top noWrap align=left><FONT
face="Verdana, Arial, Helvetica, sans-serif"
size=-2>$self->{'Type'} = $args{'Type'};</FONT></TD></TR>
<TR>
<TD vAlign=top noWrap align=left><FONT
face="Verdana, Arial, Helvetica, sans-serif"
size=-2><B>107:</B> </FONT></TD>
<TD vAlign=top noWrap align=left><FONT
face="Verdana, Arial, Helvetica, sans-serif" size=-2></FONT></TD></TR>
<TR>
<TD vAlign=top noWrap align=left><FONT
face="Verdana, Arial, Helvetica, sans-serif"
size=-2><B>108:</B> </FONT></TD>
<TD vAlign=top noWrap align=left><FONT
face="Verdana, Arial, Helvetica, sans-serif" size=-2><FONT
color=red>Scalar::Util::weaken($self->{'ScripActionObj'});</FONT></FONT></TD></TR>
<TR>
<TD vAlign=top noWrap align=left><FONT
face="Verdana, Arial, Helvetica, sans-serif"
size=-2><B>109:</B> </FONT></TD>
<TD vAlign=top noWrap align=left><FONT
face="Verdana, Arial, Helvetica, sans-serif"
size=-2>Scalar::Util::weaken($self->{'ScripObj'});</FONT></TD></TR>
<TR>
<TD vAlign=top noWrap align=left><FONT
face="Verdana, Arial, Helvetica, sans-serif"
size=-2><B>110:</B> </FONT></TD>
<TD vAlign=top noWrap align=left><FONT
face="Verdana, Arial, Helvetica, sans-serif"
size=-2>Scalar::Util::weaken($self->{'TemplateObj'});</FONT></TD></TR>
<TR>
<TD vAlign=top noWrap align=left><FONT
face="Verdana, Arial, Helvetica, sans-serif"
size=-2><B>111:</B> </FONT></TD>
<TD vAlign=top noWrap align=left><FONT
face="Verdana, Arial, Helvetica, sans-serif"
size=-2>Scalar::Util::weaken($self->{'TicketObj'});</FONT></TD></TR>
<TR>
<TD vAlign=top noWrap align=left><FONT
face="Verdana, Arial, Helvetica, sans-serif"
size=-2><B>112:</B> </FONT></TD>
<TD vAlign=top noWrap align=left><FONT
face="Verdana, Arial, Helvetica, sans-serif"
size=-2>Scalar::Util::weaken($self->{'TransactionObj'});</FONT></TD></TR>
<TR>
<TD vAlign=top noWrap align=left><FONT
face="Verdana, Arial, Helvetica, sans-serif"
size=-2><B>...</B> </FONT></TD>
<TD vAlign=top noWrap align=left><FONT
face="Verdana, Arial, Helvetica, sans-serif"
size=-2></FONT></TD></TR></TBODY></TABLE></FONT></TD></TR>
<TR>
<TD vAlign=top noWrap align=left><FONT
face="Verdana, Arial, Helvetica, sans-serif" size=-2><B>code
stack:</B> </FONT></TD>
<TD vAlign=top noWrap align=left><FONT
face="Verdana, Arial, Helvetica, sans-serif"
size=-2>/usr/local/rt3/lib/RT/Action/Generic.pm:108<BR>/usr/local/rt3/lib/RT/Action/Generic.pm:80<BR>/usr/local/rt3/share/html/Tools/Offline.html:107<BR>/usr/local/rt3/share/html/autohandler:215<BR></FONT></TD></TR></TBODY></TABLE><A
title=https://int1.int.broadsoft.com/rt/Tools/Offline.html#raw
href="https://int1.int.broadsoft.com/rt/Tools/Offline.html#raw">raw
error</A><BR></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><SPAN class=290174101-17112007><FONT face=Arial size=2>When clicking on raw
error</FONT></SPAN><SPAN class=290174101-17112007><FONT face=Arial
size=2></FONT></SPAN></DIV>
<DIV><SPAN class=290174101-17112007><PRE>Undefined subroutine &Scalar::Util::weaken called at /usr/local/rt3/lib/RT/Action/Generic.pm line 108.
Trace begun at /usr/lib/perl5/site_perl/5.8.5/HTML/Mason/Exceptions.pm line 129
HTML::Mason::Exceptions::rethrow_exception('Undefined subroutine &Scalar::Util::weaken called at /usr/local/rt3/lib/RT/Action/Generic.pm line 108.^J') called at /usr/local/rt3/lib/RT/Action/Generic.pm line 108
RT::Action::Generic::_Init('RT::Action::CreateTickets=HASH(0x690eb20)', 'CurrentUser', 'RT::CurrentUser=HASH(0x6af7960)') called at /usr/local/rt3/lib/RT/Action/Generic.pm line 80
RT::Action::Generic::new('RT::Action::CreateTickets', 'CurrentUser', 'RT::CurrentUser=HASH(0x6af7960)') called at /usr/local/rt3/share/html/Tools/Offline.html line 107
HTML::Mason::Commands::__ANON__ at /usr/lib/perl5/site_perl/5.8.5/HTML/Mason/Component.pm line 135
HTML::Mason::Component::run('HTML::Mason::Component::FileBased=HASH(0x74c7a50)') called at /usr/lib/perl5/site_perl/5.8.5/HTML/Mason/Request.pm line 1251
eval {...} at /usr/lib/perl5/site_perl/5.8.5/HTML/Mason/Request.pm line 1245
HTML::Mason::Request::comp(undef, undef) called at /usr/lib/perl5/site_perl/5.8.5/HTML/Mason/Request.pm line 914
HTML::Mason::Request::call_next('HTML::Mason::Request::CGI=HASH(0x73ac390)') called at /usr/local/rt3/share/html/autohandler line 215
HTML::Mason::Commands::__ANON__ at /usr/lib/perl5/site_perl/5.8.5/HTML/Mason/Component.pm line 135
HTML::Mason::Component::run('HTML::Mason::Component::FileBased=HASH(0x2f53ed0)') called at /usr/lib/perl5/site_perl/5.8.5/HTML/Mason/Request.pm line 1246
eval {...} at /usr/lib/perl5/site_perl/5.8.5/HTML/Mason/Request.pm line 1245
HTML::Mason::Request::comp(undef, undef, undef) called at /usr/lib/perl5/site_perl/5.8.5/HTML/Mason/Request.pm line 459
eval {...} at /usr/lib/perl5/site_perl/5.8.5/HTML/Mason/Request.pm line 459
eval {...} at /usr/lib/perl5/site_perl/5.8.5/HTML/Mason/Request.pm line 411
HTML::Mason::Request::exec('HTML::Mason::Request::CGI=HASH(0x73ac390)') called at /usr/lib/perl5/site_perl/5.8.5/HTML/Mason/CGIHandler.pm line 192
eval {...} at /usr/lib/perl5/site_perl/5.8.5/HTML/Mason/CGIHandler.pm line 192
HTML::Mason::Request::CGI::exec('HTML::Mason::Request::CGI=HASH(0x73ac390)') called at /usr/lib/perl5/site_perl/5.8.5/HTML/Mason/Interp.pm line 342
HTML::Mason::Interp::exec(undef, undef) called at /usr/lib/perl5/site_perl/5.8.5/HTML/Mason/CGIHandler.pm line 123
eval {...} at /usr/lib/perl5/site_perl/5.8.5/HTML/Mason/CGIHandler.pm line 123
HTML::Mason::CGIHandler::_handler('HTML::Mason::CGIHandler=HASH(0x2792980)', 'HASH(0x729b4e0)') called at /usr/lib/perl5/site_perl/5.8.5/HTML/Mason/CGIHandler.pm line 73
HTML::Mason::CGIHandler::handle_cgi_object('HTML::Mason::CGIHandler=HASH(0x2792980)', 'CGI::Fast=HASH(0x74e93b0)') called at /usr/local/rt3/bin/mason_handler.fcgi line 76
eval {...} at /usr/local/rt3/bin/mason_handler.fcgi line 76
</PRE></SPAN></DIV>
<DIV> </DIV>
<DIV align=left><FONT face=Arial color=#666666 size=2>Thanks,</FONT></DIV>
<DIV align=left><FONT face=Arial color=#666666
size=2>James</FONT></DIV></FONT></DIV></BODY></HTML>