Hi Jesse, Konstantin,<br><br>same problem here, but slightly different.<br><br>Setup: 2 Webservers, 1 DB Server. I thought both webservers are configured the same way. RT 3.6.5 with Apache 2, FastCGI and MySQL 5.0.41.<br><br>

www1 is displaying everything correct, www2 has the same problems as described by Konstantin, but not on every Ticket, only from Time to Time. Got today a error Report on this from my Users with two differents tickets in different Queues.

Both Servers have Text::Quoted 2.02. This takes me to a point to compare all perl modules of both servers. This point me to a small difference between both servers. The working one was the first server we setup, the second one came some months later. The working server has modules installed which are mostly many version older than the new one.

<br><br>Only the Text::Quoted Module i installed after i found a threat from Ruslan. So i think, not only the Text::Quoted Module alone can be the source of the Problem.<br><br>Here is the difference between the servers:<br>

<br>Working Server                            Not Working Server<br>                                        <br>AutoLoader v5.60;                        AutoLoader v5.63;<br>Calendar::Simple v1.17;                 <br>CGI 

v3.05;                                    CGI v3.29;<br>CGI::Cookie v1.24;                        CGI::Cookie v1.28;<br>CGI::Fast v1.05;                           CGI::Fast v1.07;<br>Cwd v2.19;                                   Cwd 

v3.25;<br>Digest::MD5 v2.33;                        Digest::MD5 v2.36;<br>Encode v2.01;                               Encode v2.23;<br>Encode::Alias v2.00;                      Encode::Alias v2.07;<br>Encode::Byte v2.00;                      Encode::Byte 

v2.03;<br>Encode::Config v2.00;                    Encode::Config v2.04;<br>Encode::Encoding v2.00;                Encode::Encoding v2.05;<br>Encode::Guess v2.00;                    Encode::Guess v2.02;<br>Encode::Unicode 

v2.00;                  Encode::Unicode v2.05;<br>File::Spec v0.87;                            File::Spec v3.25;<br>File::Temp v0.14;                           File::Temp v0.18;<br>I18N::LangTags v0.33;                    I18N::LangTags 

v0.35;<br>                                                    I18N::LangTags::List v0.35;<br>IO v1.21;                                       IO v1.23;<br>IO::File v1.10;                                IO::File v1.14;<br>IO::Handle 

v1.24;                           IO::Handle v1.27;<br>IO::Seekable v1.09;                        IO::Seekable v1.1;<br>List::Util v1.14;                               List::Util v1.19;<br>Locale::Maketext v1.09;                  Locale::Maketext 

v1.10;<br>                                                    MIME::Decoder::Base64 v5.420;<br>                                                   MIME::Decoder::Binary v5.420;<br>                                                   MIME::Decoder::QuotedPrint 

v5.420;<br>RT::Interface::REST v1.00;              <br>Scalar::Util v1.14;                          Scalar::Util v1.19;<br>Storable v2.13;                              Storable v2.16;<br>Sys::Hostname v1.11;                    

<br>Sys::Syslog v0.08;                         Sys::Syslog v0.18;<br>Text::Tabs v98.112801;                   Text::Tabs v2007.1117;<br>Time::HiRes v1.55;                         Time::HiRes v1.9707;<br>Time::Local v1.1;                            Time::Local 

v1.17;<br><br>I will check now the Apache Error Log for some segfaults.<br><br>Torsten<br><br><br><br><br><br><br><br><div><span class="gmail_quote">2007/11/19, Jesse Vincent <<a href="mailto:jesse@bestpractical.com" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">

jesse@bestpractical.com</a>>:</span><blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;">

<br><br>><br>> Recently weird things started to happen: random tickets in WebUI were<br>> not displayed further than a certain transaction in the middle.<br>><br>> This happened both in Display.html and History.html

.<br>><br>><br>My _guess_ is that you're running into one of the very rare, but<br>catastrophic bugs in Text::Quoted. I alluded to this in my previous<br>email. You _should_ see weird segfaults in the apache error log if this

<br>is the case.  Try 1) bringing it current or 2) removing it entirely.<br><br><br>Best,<br>Jesse<br>_______________________________________________<br><a href="http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">

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