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<p class=MsoNormal>Alright, I am suffering from a very odd situation and would
really REALLY like some additional (smarter) brains to pick.<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>We have three networks which access our RT system. <o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>Network A<o:p></o:p></p>
<p class=MsoNormal>Network B<o:p></o:p></p>
<p class=MsoNormal>Network C<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>All networks can do the following:<o:p></o:p></p>
<p class=MsoNormal>Trace route the IP/Hostname for RT<o:p></o:p></p>
<p class=MsoNormal>Ping the IP/Hostname RT<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>RT is on “A”, we have users connecting successfully
all the time from “A” and “B” and “C” can
get to it MOST of the time. Here are where things get really funny.<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>“C” will sometimes time out when trying to load
the site and get the “Page Cannot be Displayed” message OR they
will suffer from the “relogin” issue and taken back to the login
screen. They receive this with both IE and Firefox. <o:p></o:p></p>
<p class=MsoNormal>During this time when they cannot get to the site, they CAN successfully
ping the IP/Hostname of the RT server. Based on all the tests and checks
I’ve run, connectivity does not appear to be an issue something funky is
happening!!<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>I’ve checked the following logs and nothing remarkable
shows up:<o:p></o:p></p>
<p class=MsoNormal>Apache access<o:p></o:p></p>
<p class=MsoNormal>Apache error<o:p></o:p></p>
<p class=MsoNormal>Syslog<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>I can’t see anything within RT that would be correlated
to this, but guys, I could really use some help with any suggestions you may
have.<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>Thank you all very much in advance!<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>My Config:<o:p></o:p></p>
<p class=MsoNormal>RT 3.6.3<o:p></o:p></p>
<p class=MsoNormal>Debian 4.0<o:p></o:p></p>
<p class=MsoNormal>MySQL 4<o:p></o:p></p>
<p class=MsoNormal>Postfix<o:p></o:p></p>
<p class=MsoNormal>Apache 2<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
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