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<font size="-1"><font face="Verdana">Kenneth:<br>
<br>
Thanks for the help. I haven't changed from whatever the default is; I
copied RT_Config.pm to RT_SiteConfig.pm and made some local changes.
>From there the setting appears to be DB, as ::File is commented out:<br>
<br>
# $WebSessionClass is the class you wish to use for managing Sessions.<br>
# It defaults to use your SQL database, but if you are using MySQL 3.x
and<br>
# plans to use non-ascii Queue names, uncomment and add this line to<br>
# RT_SiteConfig.pm will prevent session corruption.<br>
<br>
# Set($WebSessionClass , 'Apache::Session::File');<br>
<br>
<br>
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<div class="moz-signature"><font face="Verdana" size="2">Yitzchak
Schaffer<br>
Systems Librarian<br>
Touro College Libraries<br>
33 West 23rd Street<br>
New York, NY 10010<br>
Tel (212) 463-0400 x230<br>
Fax (212) 627-3197<br>
<a class="moz-txt-link-abbreviated" href="mailto:yitzchas@touro.edu">yitzchas@touro.edu</a><br>
</font></div>
<br>
<br>
Kenneth Crocker wrote:
<blockquote cite="mid:478D1BFB.9090108@lbl.gov" type="cite">Yitzchak,
<br>
<br>
<br>
I have just gone thru this problem. Believe it or not, it is easy
to fix. The answer came to me from someone who uses RT and is an Apache
expert. You need to specify a tighter control (Transaction) over your
session locks. Are you using the DataBase session record or file?
<br>
</blockquote>
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