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<body class='hmmessage'><div style="text-align: left;">Hello,<br><br>I'm using RT 3.6.1, and need to hide a particular custom field from the ticket creation process. This field is still needed by all users, so I can't use the 'see custom field' permission - otherwise users won't be able to see it in the ticket display. <br><br>Any suggestions would be much appreciated. <br>.<br> </div><br /><hr />Get the power of Windows + Web with the new Windows Live. <a href='http://www.windowslive.com?ocid=TXT_TAGHM_Wave2_powerofwindows_012008' target='_new'>Get it now!</a></body>
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